Is AmplifAI or HyNote better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while HyNote is strong for recording and summarizing online or in-person meetings without a bot. Both transcribe and summarize meetings.

How do AmplifAI and HyNote compare on price?

AmplifAI is custom pricing and HyNote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and HyNote?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs HyNote

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. HyNote: AI note taker that records meetings, audio, and PDFs without a bot, generating transcripts, summaries, and action items. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and HyNote when turning pdfs, web pages, and youtube videos into concise notes matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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HyNote

Custom

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About HyNote

HyNote is an AI note-taking app that transforms meetings, audio recordings, and a range of other content into structured, searchable notes with summaries and action items. For meetings, HyNote records live sessions on platforms such as Zoom, Google Meet, Teams, and Webex without requiring a separate meeting bot to join the call, and it can also process uploaded audio files. It transcribes speech with speaker identification, supports many languages with timestamps, and uses AI to generate instant summaries, key points, action items, and meeting minutes. Beyond meetings, HyNote accepts multiple input types including recorded files, PDFs, images via OCR, web page capture, phone calls, and YouTube links, making it a general-purpose capture and summarization tool. It is available across web, iOS, Android, iPad, Apple Watch, and a Chrome extension, with cross-device syncing so notes stay consistent everywhere. HyNote is aimed at professionals and students such as product managers, sales teams, researchers, founders, creative teams, and people in healthcare and legal roles who need reliable, organized notes from conversations and documents. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Recording and summarizing online or in-person meetings without a bot
Turning PDFs, web pages, and YouTube videos into concise notes
Capturing quick notes on mobile or Apple Watch and syncing across devices

Feature	AmplifAI	HyNote
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Bot-less recording of meetings on Zoom, Google Meet, Teams, and Webex
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Transcription with speaker identification across 50+ languages
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	AI summaries, key points, action items, and meeting minutes
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Multimodal capture including PDFs, images via OCR, web pages, and YouTube links
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Cross-platform apps for web, iOS, Android, iPad, and Apple Watch
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Chrome extension with real-time cross-device syncing

AmplifAI vs HyNote

About AmplifAI

About HyNote

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or HyNote better for AI meeting notes?

How do AmplifAI and HyNote compare on price?

Can I use both AmplifAI and HyNote?

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