Is AmplifAI or HubSpot Meeting Notetaker better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while HubSpot Meeting Notetaker is strong for automatically logging sales call recordings and summaries to hubspot deals. Both transcribe and summarize meetings.

How do AmplifAI and HubSpot Meeting Notetaker compare on price?

AmplifAI is custom pricing and HubSpot Meeting Notetaker is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and HubSpot Meeting Notetaker?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs HubSpot Meeting Notetaker

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. HubSpot Meeting Notetaker: HubSpot's native Meeting Notetaker joins sales and customer calls to record, transcribe, and summarize them, logging everything to the HubSpot CRM. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

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Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and HubSpot Meeting Notetaker when capturing service calls against the relevant contact in hubspot matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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HubSpot Meeting Notetaker

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About HubSpot Meeting Notetaker

HubSpot Meeting Notetaker is a meeting-capture feature built into HubSpot's Sales Hub and Service Hub, designed for revenue and customer-facing teams that run their pipeline and contacts inside HubSpot. The Notetaker automatically joins eligible meetings booked through connected calendars or HubSpot scheduling pages on Google Meet, Microsoft Teams, or Zoom, announcing its presence and recording the call. After the meeting, it produces a video recording, a transcript using automatic language detection, an AI-generated summary, and suggested next steps. Its central advantage is the CRM tie-in: when a meeting ends, the Notetaker creates a call object in HubSpot and associates it with the corresponding contact, company, or deal, so the recording, transcript, and summary appear directly on the relevant CRM records without manual logging. Meetings become eligible when stored in HubSpot with at least one external CRM contact attending. Recordings are retained for a defined period. The feature is aimed at sales and service teams that want call documentation and follow-ups captured automatically against their CRM data rather than in a standalone notetaking app. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Automatically logging sales call recordings and summaries to HubSpot deals
Capturing service calls against the relevant contact in HubSpot
Surfacing next steps and transcripts on CRM records without manual entry

Feature	AmplifAI	HubSpot Meeting Notetaker
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Auto-joins meetings on Google Meet, Microsoft Teams, and Zoom
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Video recording, transcript, and AI summary of each call
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Automatic language detection for transcription
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Suggested next steps after the meeting
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Creates a call object logged to the relevant CRM contact, company, or deal
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Joins meetings booked through connected calendars and scheduling pages

AmplifAI vs HubSpot Meeting Notetaker

About AmplifAI

About HubSpot Meeting Notetaker

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FAQ

Is AmplifAI or HubSpot Meeting Notetaker better for AI meeting notes?

How do AmplifAI and HubSpot Meeting Notetaker compare on price?

Can I use both AmplifAI and HubSpot Meeting Notetaker?

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