Is AmplifAI or Gilbert better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Gilbert is strong for generating french meeting reports for sovereignty-sensitive sectors. Both transcribe and summarize meetings.

How do AmplifAI and Gilbert compare on price?

AmplifAI is custom pricing and Gilbert is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Gilbert?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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AmplifAI vs Gilbert

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Gilbert: French sovereign AI meeting note taker that generates structured reports, decisions and actions, hosted in France on SecNumCloud infrastructure. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Gilbert when tracking decisions and action items from meetings automatically matters most. Try them side by side on real calls before deciding — needs vary by team.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Gilbert

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Gilbert

Gilbert is a French AI meeting note taker developed by the startup Lexia France, designed and hosted in France with a strong sovereignty focus. It captures meetings live across desktop, mobile and web and automatically produces structured meeting reports that include summaries, decisions and assigned action items. The product is built around proprietary French language models and a custom terminology dictionary that lets users add domain-specific terms, and it offers natural-language search across past meetings. A defining characteristic is its data-sovereignty stance: Gilbert states that data is hosted on OVHcloud infrastructure with SecNumCloud qualification from the French cybersecurity authority ANSSI, that no data crosses the Atlantic, and that it does not rely on third-party model providers. The company lists SOC 2 Type 2, ISO 27001 and GDPR compliance. Gilbert integrates with many business tools, including native connections to Slack, Notion, HubSpot, Salesforce and Teams plus broad coverage through Zapier. It targets French-speaking organizations, particularly those in regulated or sovereignty-sensitive sectors, that want automated French meeting documentation kept entirely within France. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Generating French meeting reports for sovereignty-sensitive sectors
Tracking decisions and action items from meetings automatically
Searching and routing meeting outcomes into Slack, Notion or CRM tools

Feature	AmplifAI	Gilbert
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Live meeting capture across desktop, mobile and web
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Structured reports with summaries, decisions and assigned actions
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Proprietary French language models and custom terminology dictionary
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Natural-language search across past meetings
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Hosting in France on OVHcloud SecNumCloud infrastructure with no transatlantic data transfer
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Live meeting capture across desktop, mobile and web

AmplifAI vs Gilbert

About AmplifAI

About Gilbert

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FAQ

Is AmplifAI or Gilbert better for AI meeting notes?

How do AmplifAI and Gilbert compare on price?

Can I use both AmplifAI and Gilbert?

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