Is AmplifAI or FoCase Rec better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while FoCase Rec is strong for recording and documenting business or sales phone calls with searchable transcripts and summaries. Both transcribe and summarize meetings.

How do AmplifAI and FoCase Rec compare on price?

AmplifAI is custom pricing and FoCase Rec is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and FoCase Rec?

You can — some teams pair them when each covers a different part of the meeting workflow.

Home/AmplifAI vs FoCase Rec

AmplifAI vs FoCase Rec

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. FoCase Rec: FoCase Rec is a magnetic hardware recorder plus companion app that captures phone calls and in-person audio, then transcribes and summarizes the recordings using AI. The right pick comes down to team size, budget, and the workflows you want to automate.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and FoCase Rec when capturing in-person meetings, interviews, and lectures for later transcription and review matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

Details Visit

FoCase Rec

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About FoCase Rec

FoCase Rec is a hybrid hardware-and-software product for recording, transcribing, and summarizing conversations. The slim magnetic device attaches to the back of an iPhone and uses vibration-conduction technology to capture both sides of a phone call with a single button press, working around iOS call-recording restrictions without Bluetooth pairing for capture. It also doubles as a standalone voice recorder for lectures, meetings, and interviews, with dual-microphone noise reduction. Recordings sync to the FoCase Rec app, where OpenAI Whisper powers voice-to-text transcription across more than 100 languages, and GPT-based AI generates summaries and mind maps that extract key points. The app supports playback, simple editing, password protection, file transfer, and one-tap sharing of audio, transcripts, and summaries. It is aimed at professionals, sales and support staff, students, and anyone who needs documented records of calls and meetings. The recorder is a one-time purchase, and the company advertises free lifetime call recording plus included AI transcription and summarization up to a monthly minute allowance, avoiding recurring subscription fees.

Best suited for

Recording and documenting business or sales phone calls with searchable transcripts and summaries
Capturing in-person meetings, interviews, and lectures for later transcription and review
Producing multilingual notes and summaries from recorded conversations

Feature	AmplifAI	FoCase Rec
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Magnetic phone-back recorder that captures both sides of iPhone calls with a single button press
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Doubles as a standalone voice recorder for meetings, lectures, and interviews with dual-mic noise reduction
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	AI transcription via OpenAI Whisper supporting 100+ languages
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	AI summarization and mind-map generation using GPT to extract key points
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Companion app for playback, simple editing, file transfer, and one-tap sharing of audio, transcripts, and summaries
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Password protection for stored recordings

AmplifAI vs FoCase Rec

About AmplifAI

About FoCase Rec

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or FoCase Rec better for AI meeting notes?

How do AmplifAI and FoCase Rec compare on price?

Can I use both AmplifAI and FoCase Rec?

Related comparisons