Is AmplifAI or Fellow better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Fellow is strong for automatically capturing notes, decisions, and action items during recurring team meetings. Both transcribe and summarize meetings.

How do AmplifAI and Fellow compare on price?

AmplifAI is custom pricing and Fellow is from $7/mo. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Fellow?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs Fellow

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Fellow: Fellow is an AI meeting assistant that records, transcribes, and summarizes meetings across Zoom, Google Meet, Teams, and Webex, with automatic action items and an AI agent for follow-ups. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Fellow when recording and summarizing sales calls with automatic salesforce or hubspot updates matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

Details Visit

Fellow

$7/mo

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Fellow

Fellow (fellow.ai, formerly fellow.app) is an AI meeting assistant focused on privacy and security. It records and transcribes meetings with real-time transcripts in 90+ languages, generates structured summaries, and automatically extracts and assigns action items. Recordings can run with a visible bot or "botless" directly from the desktop apps (Mac/Windows), and mobile apps capture in-person conversations. Its AskFellow AI agent searches across meetings you have access to, then drafts follow-up emails, memos, and CRM updates. Fellow works with Zoom, Google Meet, Microsoft Teams, Webex, Slack Huddles, phone calls, and in-person meetings, and integrates with 50+ tools including Salesforce, HubSpot, Asana, Jira, Linear, Notion, Confluence, Slack, and Zapier. It offers SOC 2, HIPAA, and GDPR compliance. The free plan includes a lifetime cap of 5 AI notes and 5 AI recordings per user.

Best suited for

Automatically capturing notes, decisions, and action items during recurring team meetings
Recording and summarizing sales calls with automatic Salesforce or HubSpot updates
Querying past meetings to retrieve context, decisions, and follow-ups via an AI agent
Documenting client or analyst meetings in regulated industries needing compliance controls

Feature	AmplifAI	Fellow
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	AI transcription
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Meeting summaries
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Action item tracking
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Botless recording
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	AskFellow AI agent
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	AI transcription

AmplifAI vs Fellow

About AmplifAI

About Fellow

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Fellow better for AI meeting notes?

How do AmplifAI and Fellow compare on price?

Can I use both AmplifAI and Fellow?

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