Is AmplifAI or Feishu Minutes better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Feishu Minutes is strong for feishu/lark users generating searchable minutes from video meetings. Both transcribe and summarize meetings.

How do AmplifAI and Feishu Minutes compare on price?

AmplifAI is custom pricing and Feishu Minutes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Feishu Minutes?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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AmplifAI vs Feishu Minutes

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. The right pick comes down to team size, budget, and the workflows you want to automate.

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Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Feishu Minutes when transcribing interviews, training sessions, and lectures into structured notes matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Feishu Minutes

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Feishu Minutes

Feishu Minutes (飞书妙记, known as Lark Minutes outside mainland China) is the AI meeting-minutes capability built into Feishu, the collaboration platform developed by ByteDance. It turns audio and video content from meetings, training sessions, interviews, and classes into searchable, structured text notes. The product automatically transcribes video conferences into a verbatim transcript, uses voiceprint recognition to attribute speech to individual speakers, and can transcribe both live meetings and uploaded external audio or video files. Its intelligent minutes feature produces three components: a meeting summary, a to-do list, and chapter-based notes, and it can automatically detect and handle Chinese, English, and Japanese within a meeting. Real-time captions and live AI summaries are available during recording. Because it is embedded in the Feishu ecosystem, transcripts and minutes integrate with the platform's calendar, tasks, and documents for smoother collaboration, and notes can be searched, translated, and shared across devices. Feishu and its international counterpart Lark operate independently with separate data storage. As a feature of a widely used enterprise platform from a major technology company, it is actively maintained and available to Feishu users. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Feishu/Lark users generating searchable minutes from video meetings
Transcribing interviews, training sessions, and lectures into structured notes
Multilingual teams needing Chinese, English, and Japanese transcription within one tool

Feature	AmplifAI	Feishu Minutes
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Automatic transcription of video conferences into searchable transcripts
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Voiceprint-based speaker identification
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Transcription of both live meetings and uploaded audio/video files
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Intelligent minutes with summary, to-do list, and chapter notes
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Automatic handling of Chinese, English, and Japanese in a meeting
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Real-time captions and live AI summaries during recording

AmplifAI vs Feishu Minutes

About AmplifAI

About Feishu Minutes

Pricing comparison

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FAQ

Is AmplifAI or Feishu Minutes better for AI meeting notes?

How do AmplifAI and Feishu Minutes compare on price?

Can I use both AmplifAI and Feishu Minutes?

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