Is AmplifAI or DoReveal better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while DoReveal is strong for transcribing and analyzing in-depth interviews and focus groups for ux or market research. Both transcribe and summarize meetings.

How do AmplifAI and DoReveal compare on price?

AmplifAI is custom pricing and DoReveal is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and DoReveal?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs DoReveal

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. DoReveal: An AI-powered qualitative research platform that transcribes and analyzes interviews, focus groups, and meeting recordings to surface themes and insights. The right pick comes down to team size, budget, and the workflows you want to automate.

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Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and DoReveal when generating codebooks, themes, personas, and journey maps from research recordings matters most. Try them side by side on real calls before deciding — needs vary by team.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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DoReveal

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About DoReveal

DoReveal is a web-based AI platform built for qualitative researchers who need to turn interviews, focus groups, and meeting recordings into structured insights. Users upload audio and video files, paste or import transcripts, or connect Zoom recording links; the platform also offers a bot for live meeting recordings, with live capture via Zoom, Teams, and Google Meet described as coming soon. It transcribes the audio, automatically identifies speakers and distinguishes moderators from participants, and accepts input in over 100 languages with analysis output in around 10 languages. Analysis features include structured research grids, thematic pattern discovery, automated codebook generation, persona and journey-map building, a quote finder with audio/video clip creation, report generation, and an AI chat for interrogating data using frameworks such as Jobs-to-Be-Done and Emotional Laddering. It targets freelance researchers, research agencies, in-house teams, and academics across sectors like pharmaceuticals, technology, and consulting. The company states user data is never used to train models, offers automatic PHI/PII redaction, and encrypts data at rest and in transit.

Best suited for

Transcribing and analyzing in-depth interviews and focus groups for UX or market research
Generating codebooks, themes, personas, and journey maps from research recordings
Creating shareable quote clips and insight reports from participant conversations

Feature	AmplifAI	DoReveal
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Transcription with automatic speaker identification, distinguishing moderators from participants
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Support for audio/video uploads, pasted or imported transcripts, and Zoom recording links
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	AI chat to interrogate data, compare cohorts, and trace evidence to source quotes
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Automated codebook generation, thematic analysis, and structured research grids
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Quote finder with audio/video clip creation and automated report generation
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Input support for 100+ languages with analysis output in multiple languages

AmplifAI vs DoReveal

About AmplifAI

About DoReveal

Pricing comparison

Feature table

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FAQ

Is AmplifAI or DoReveal better for AI meeting notes?

How do AmplifAI and DoReveal compare on price?

Can I use both AmplifAI and DoReveal?

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