Is AmplifAI or Coconote better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Coconote is strong for students turning lectures and conference talks into notes, flashcards, and quizzes. Both transcribe and summarize meetings.

How do AmplifAI and Coconote compare on price?

AmplifAI is custom pricing and Coconote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Coconote?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs Coconote

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Coconote: AI note taker by Quizlet that turns lectures, meetings, documents, videos, and audio into organized notes, transcripts, and study materials. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.

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Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Coconote when professionals summarizing recorded meetings and training videos into transcripts and notes matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Coconote

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Coconote

Coconote is an AI note-taking app from Quizlet, Inc. that automatically generates organized notes, full transcripts, and study materials from a wide range of inputs. It accepts lectures, meetings, documents, PDFs, videos, web links, and audio files, and the app states it produces detailed, organized notes from any lecture, meeting, or document, so users with a backlog of recorded meetings or training videos can upload files and receive a structured summary and transcript in return. Alongside transcription and summarization, Coconote includes an AI chat feature that answers questions using the captured content, plus flashcard and quiz generation, study games, and the ability to convert notes into an AI-narrated podcast conversation. It supports more than 100 languages and syncs across iPhone, iPad, Apple Watch, Mac, Android, and the web so notes are available on any device. The product is geared toward students and professionals and highlights benefits for people with ADHD or auditory-processing challenges, while positioning itself as a legitimate learning aid rather than a way to bypass academic honor codes. Coconote is free to download and use to get started, with an Unlimited Pass subscription that adds unlimited notes, priority support, and additional features. The app is actively operating. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Students turning lectures and conference talks into notes, flashcards, and quizzes
Professionals summarizing recorded meetings and training videos into transcripts and notes
Capturing documents, videos, and audio into organized, searchable study material

Feature	AmplifAI	Coconote
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Generates organized notes and full transcripts from audio and video
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Accepts lectures, meetings, documents, PDFs, videos, links, and audio
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	AI chat that answers questions from captured content
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Flashcard and quiz generation plus study games
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Converts notes into an AI-narrated podcast conversation
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Support for 100+ languages

AmplifAI vs Coconote

About AmplifAI

About Coconote

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FAQ

Is AmplifAI or Coconote better for AI meeting notes?

How do AmplifAI and Coconote compare on price?

Can I use both AmplifAI and Coconote?

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