Is AmplifAI or Coach Pilot better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Coach Pilot is strong for coaching reps live during sales calls to keep them on methodology. Both transcribe and summarize meetings.

How do AmplifAI and Coach Pilot compare on price?

AmplifAI is custom pricing and Coach Pilot is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Coach Pilot?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs Coach Pilot

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Coach Pilot: AI sales coaching agent that joins calls, coaches reps in real time, updates the CRM, and scores deals. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

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Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Coach Pilot when automating post-call crm updates, summaries, and follow-up emails matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Coach Pilot

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Coach Pilot

Coach Pilot is an AI sales coaching and conversation-intelligence platform built around an AI agent called Ricavi that joins sales calls and works during and after the conversation. During calls, Ricavi provides live sidebar guidance that tracks methodology compliance and objection handling, acting as a real-time coach for the rep. The platform captures calls automatically with recording, transcription, and CRM syncing, and it can draft follow-up emails and post-call summaries within minutes. Beyond meeting notes, Coach Pilot scores every deal based on actual call performance rather than rep-entered notes, and it builds AI-generated forecasts using call evidence and deal-health metrics. It also generates pre-call preparation briefs ahead of meetings so reps walk in informed. Coach Pilot supports a range of recognized sales methodologies including MEDDIC, BANT, and SPIN Selling, and it integrates with common tools such as Gmail, Outlook, Salesforce, HubSpot, and Zoom. The product positions itself around in-call real-time coaching rather than purely post-call analysis, and it is an active, operating product with login access, demo bookings, and customer testimonials. It is well suited to revenue teams that want coaching, CRM automation, and forecasting tied directly to recorded conversations. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Coaching reps live during sales calls to keep them on methodology
Automating post-call CRM updates, summaries, and follow-up emails
Generating deal scores and forecasts grounded in call evidence

Feature	AmplifAI	Coach Pilot
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Real-time in-call coaching via the Ricavi AI agent
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Automatic call recording, transcription, and CRM syncing
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Pre-call preparation briefs before meetings
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Deal scoring based on actual call performance
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	AI-generated forecasts from call evidence and deal-health metrics
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Drafted follow-up emails and post-call summaries

AmplifAI vs Coach Pilot

About AmplifAI

About Coach Pilot

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Coach Pilot better for AI meeting notes?

How do AmplifAI and Coach Pilot compare on price?

Can I use both AmplifAI and Coach Pilot?

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