Is AmplifAI or CleverX better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while CleverX is strong for running ai-moderated user interviews at scale with automatic transcription. Both transcribe and summarize meetings.

How do AmplifAI and CleverX compare on price?

AmplifAI is custom pricing and CleverX is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and CleverX?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

Home/AmplifAI vs CleverX

AmplifAI vs CleverX

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. CleverX: CleverX is an AI-first B2B research platform that runs AI-moderated and human-moderated interviews, surveys, and usability tests with auto-transcription and analysis. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

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Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and CleverX when conducting moderated 1:1 video research interviews with recruited participants matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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CleverX

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About CleverX

CleverX is an AI-native research platform that helps product teams, designers, and UX researchers go from question to insight by designing studies, recruiting participants, and analyzing results in one place. It supports multiple methods including AI-moderated interviews, human-moderated 1:1 interviews, moderated and unmoderated usability tests, and surveys. AI moderators with configurable voice, tone, and probing style conduct natural conversations that follow up and probe deeper at scale, with auto-transcription covering every session and AI highlight reels generating chapter-based clips. Human-moderated interviews are run as live video sessions through Google Meet, Zoom, or Teams, with smart scheduling, real-time transcription, and observer rooms. The platform recruits from a pool described as over 8 million verified participants across industries and languages, and surfaces themes, quotes, and reports that export to PDF, DOCX, or CSV. Fraud protection, behavior monitoring, and end-to-end encryption support data reliability. It is aimed at companies needing fast, qualitative and quantitative customer and B2B research.

Best suited for

Running AI-moderated user interviews at scale with automatic transcription
Conducting moderated 1:1 video research interviews with recruited participants
Gathering and analyzing qualitative customer and B2B research insights

Feature	AmplifAI	CleverX
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	AI-moderated interviews with configurable voice, tone, and adaptive probing follow-ups
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Auto-transcription and real-time transcription of interview sessions
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	AI highlight reels that generate chapter-based clips from each interview
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Human-moderated live 1:1 video interviews via Google Meet, Zoom, or Teams
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Participant recruitment from a large pool of verified professionals
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Automated analysis surfacing themes and quotes, exportable as PDF, DOCX, or CSV

AmplifAI vs CleverX

About AmplifAI

About CleverX

Pricing comparison

Feature table

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FAQ

Is AmplifAI or CleverX better for AI meeting notes?

How do AmplifAI and CleverX compare on price?

Can I use both AmplifAI and CleverX?

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