Is AmplifAI or CFAI better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while CFAI is strong for capturing private meeting notes and summaries without a recording bot joining the call. Both transcribe and summarize meetings.

How do AmplifAI and CFAI compare on price?

AmplifAI is custom pricing and CFAI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and CFAI?

You can — some teams pair them when each covers a different part of the meeting workflow.

Home/AmplifAI vs CFAI

AmplifAI vs CFAI

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. CFAI: CFAI is a Windows desktop AI note taker that transcribes meetings and calls locally on-device with Faster Whisper, so audio never leaves the user's computer. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and CFAI when transcribing zoom, teams, meet, or discord conversations entirely on-device for privacy-sensitive work matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

Details Visit

CFAI

Custom

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About CFAI

CFAI (Cognitive Flow AI) is a Windows desktop application that acts as a privacy-focused AI meeting and call note taker. Instead of sending a bot into the call, it captures both microphone and system audio at the operating-system level, so no "recording started" notification appears and the tool works across Zoom, Teams, Google Meet, Discord, and any other call. Transcription runs locally on the device using Faster Whisper, with support for many languages, and CFAI states that the audio never leaves the user's computer. From the live transcript it produces speaker-labeled notes, AI summaries, and action items, and it can build a real-time "Cognitive Map" that visualizes the conversation's topics. Summaries can be generated by Claude in the cloud, or users can keep everything offline by connecting a local LLM through Ollama, LM Studio, or Jan.ai. It is aimed at professionals, educators, recruiters, and others who want meeting notes without bots or cloud audio uploads. CFAI is distributed via the Microsoft Store with a free trial and credit-based subscription tiers.

Best suited for

Capturing private meeting notes and summaries without a recording bot joining the call
Transcribing Zoom, Teams, Meet, or Discord conversations entirely on-device for privacy-sensitive work
Generating action items and structured summaries from calls without manually copy-pasting into ChatGPT

Feature	AmplifAI	CFAI
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Local on-device transcription using Faster Whisper, so audio never leaves the computer
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Bot-free capture of microphone and system audio at the OS level (no 'recording started' notice)
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Speaker diarization with automatic speaker labels in transcripts
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	AI summaries and action items, generated by Claude or a local LLM
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Real-time 'Cognitive Map' that visualizes conversation topics and flow
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Works across any call platform including Zoom, Teams, Google Meet, and Discord

AmplifAI vs CFAI

About AmplifAI

About CFAI

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or CFAI better for AI meeting notes?

How do AmplifAI and CFAI compare on price?

Can I use both AmplifAI and CFAI?

Related comparisons