Is AmplifAI or Castmagic better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Castmagic is strong for transcribing podcast episodes and generating show notes and summaries. Both transcribe and summarize meetings.

How do AmplifAI and Castmagic compare on price?

AmplifAI is custom pricing and Castmagic is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Castmagic?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs Castmagic

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Castmagic: AI content platform that transcribes podcasts, videos, and recorded meetings with speaker diarization and turns them into show notes, summaries, and other assets. The right pick comes down to team size, budget, and the workflows you want to automate.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Castmagic when turning recorded interviews and meetings into written content and highlights matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Castmagic

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Castmagic

Castmagic is an AI-powered content platform that transforms recorded audio and video into transcripts and a range of derived content. After a file is uploaded or imported, Castmagic transcribes it with speaker diarization and then automatically generates summaries, show notes, timestamps, titles, social media posts, newsletters, and other assets from the same recording. The platform integrates with sources including YouTube, Apple Podcasts, Google Drive, and Zoom, so recorded meetings and interviews can flow directly into a workspace for processing alongside podcast episodes. Castmagic includes semantic search across a media library, brand-voice customization, reusable templates, and commenting and approval workflows aimed at teams and agencies that manage content for multiple brands. While its marketing centers on podcasters and creators, the transcription, speaker labeling, and summary features make it applicable to meeting and interview recordings as well. It is intended for content teams, marketing agencies, podcasters, coaches, and sales organizations that want to convert recorded conversations into transcripts and repurposed written content rather than only a raw transcript. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Transcribing podcast episodes and generating show notes and summaries
Turning recorded interviews and meetings into written content and highlights
Searching across a library of past recordings by topic or keyword

Feature	AmplifAI	Castmagic
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Transcription of audio and video with speaker diarization
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Automatic generation of summaries, show notes, titles, and timestamps
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Repurposing of recordings into social posts, newsletters, and blog content
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Direct import from sources including YouTube, Google Drive, and Zoom
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Semantic search across a media library of past recordings
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Multi-brand workspaces with templates and approval workflows for teams

AmplifAI vs Castmagic

About AmplifAI

About Castmagic

Pricing comparison

Feature table

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FAQ

Is AmplifAI or Castmagic better for AI meeting notes?

How do AmplifAI and Castmagic compare on price?

Can I use both AmplifAI and Castmagic?

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