Is AmplifAI or CaptureMyMeeting better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while CaptureMyMeeting is strong for teams that record webex or zoom meetings and want automatic notes and action items afterward. Both transcribe and summarize meetings.

How do AmplifAI and CaptureMyMeeting compare on price?

AmplifAI is custom pricing and CaptureMyMeeting is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and CaptureMyMeeting?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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AmplifAI vs CaptureMyMeeting

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. CaptureMyMeeting: AI meeting assistant that imports Zoom and Webex cloud recordings to generate notes, action items, and insights. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and CaptureMyMeeting when capturing sentiment and key moments from sales or client calls matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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CaptureMyMeeting

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About CaptureMyMeeting

CaptureMyMeeting is an AI-driven meeting productivity web application that turns recorded meetings into structured notes, action items, and insights. Rather than sending a bot into the live call, it connects to your existing video conferencing accounts and works from cloud recordings: once you integrate Zoom or Webex through the CaptureMyMeeting dashboard and enable transcription or the Webex Assistant for your organization, any new meeting recorded to the cloud is automatically imported and processed when it becomes available. Users can also upload recordings manually. The platform uses GPT-based processing to produce meeting summaries, action items, and sentiment analytics that track emotional tone over the course of a conversation. It provides full transcripts, meeting highlights, transcript downloads, and full-text search across both spoken and written meeting content. Detected action items can be pushed to task managers such as Todoist and BasicOps, and processed notes can be auto-shared with participants. It is aimed at teams and organizations that already run meetings on Webex or Zoom and want post-meeting documentation and decision tracking without manual note-taking. A paid Webex or Zoom account is required. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Teams that record Webex or Zoom meetings and want automatic notes and action items afterward
Capturing sentiment and key moments from sales or client calls
Converting meeting decisions into tasks inside Todoist or BasicOps

Feature	AmplifAI	CaptureMyMeeting
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Automatic import and processing of Zoom and Webex cloud recordings
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	GPT-generated meeting summaries and action items
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Sentiment analysis with time-based emotional tracking
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Full transcripts with full-text search across spoken and written content
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Action-item push to task managers such as Todoist and BasicOps
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Auto-sharing of processed notes with meeting participants

AmplifAI vs CaptureMyMeeting

About AmplifAI

About CaptureMyMeeting

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or CaptureMyMeeting better for AI meeting notes?

How do AmplifAI and CaptureMyMeeting compare on price?

Can I use both AmplifAI and CaptureMyMeeting?

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