Is AmplifAI or CallBro better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while CallBro is strong for transcribing legal client meetings, consultations, and intake calls without a visible recorder. Both transcribe and summarize meetings.

How do AmplifAI and CallBro compare on price?

AmplifAI is custom pricing and CallBro is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and CallBro?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs CallBro

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. CallBro: Bot-free AI meeting assistant that transcribes calls from system audio and produces structured notes without joining the call. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and CallBro when capturing lecture and study notes for students matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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CallBro

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About CallBro

CallBro is a desktop AI meeting assistant that records and transcribes meetings in real time directly from your device's system audio and microphone, without sending a separate bot to join the call. Because capture happens locally at the system level, it works with any meeting platform, including Zoom, Google Meet, and Microsoft Teams, as well as in-person conversations, and it remains invisible to other participants. CallBro combines the live transcript with the user's own typed notes to generate structured summaries that highlight key decisions, action items, and next steps, and it includes an AI chat that can answer questions about the meeting or draft follow-ups using the full context of the transcript and notes. The product is offered as a downloadable application for macOS and Windows, with Linux noted as upcoming, and the website lists dedicated use cases for lawyers and students alongside general business meetings. Its bot-free, device-only approach makes it relevant for professionals handling sensitive conversations, such as legal client meetings and consultations, where a visible third-party recorder may be undesirable. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Transcribing legal client meetings, consultations, and intake calls without a visible recorder
Capturing lecture and study notes for students
Documenting general business meetings across any conferencing platform

Feature	AmplifAI	CallBro
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Bot-free capture from system audio and microphone, no participant bot
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Real-time transcription with speaker-aware formatting
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Structured notes combining the transcript with the user's own notes
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	In-meeting and post-meeting AI chat for recall and follow-up drafting
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Works with Zoom, Google Meet, Teams, or in-person meetings
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Downloadable apps for macOS and Windows

AmplifAI vs CallBro

About AmplifAI

About CallBro

Pricing comparison

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FAQ

Is AmplifAI or CallBro better for AI meeting notes?

How do AmplifAI and CallBro compare on price?

Can I use both AmplifAI and CallBro?

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