Is AmplifAI or BrightHire better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while BrightHire is strong for recruiters auto-capturing interview notes to focus on candidates. Both transcribe and summarize meetings.

How do AmplifAI and BrightHire compare on price?

AmplifAI is custom pricing and BrightHire is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and BrightHire?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs BrightHire

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. BrightHire: Interview intelligence platform that records, transcribes, and structures job interviews for hiring teams. The right pick comes down to team size, budget, and the workflows you want to automate.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and BrightHire when hiring managers comparing candidates with structured scorecards matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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BrightHire

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About BrightHire

BrightHire is an interview intelligence platform that records, transcribes, and analyzes job interviews so hiring teams can make better, more consistent decisions. During interviews, BrightHire can provide real-time interview guides and capture the conversation, and afterward it generates AI notes and highlights and lets interviewers submit structured scorecards with a single click. The platform connects to common applicant tracking systems and video conferencing tools, so transcripts, summaries, and structured feedback flow into the systems recruiting teams already use, including Greenhouse, Workday, and Lever. BrightHire is built for talent acquisition teams, recruiters, and hiring managers, particularly at mid-to-large organizations that run a high volume of structured interviews. The company has also introduced an AI interviewer capability for structured screening. It is actively operating in 2025 and 2026, with named enterprise customers, live demos, and ongoing product launches, positioning it as a vertical-specific tool for the hiring conversation rather than a generic meeting notetaker. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Recruiters auto-capturing interview notes to focus on candidates
Hiring managers comparing candidates with structured scorecards
Talent teams standardizing interview quality across panels

Feature	AmplifAI	BrightHire
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Recording and transcription of job interviews
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	AI-generated interview notes and highlight clips
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	One-click structured scorecards pushed into the ATS
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Real-time interview guides during the conversation
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Integrations with ATS and video conferencing platforms
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Recording and transcription of job interviews

AmplifAI vs BrightHire

About AmplifAI

About BrightHire

Pricing comparison

Feature table

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FAQ

Is AmplifAI or BrightHire better for AI meeting notes?

How do AmplifAI and BrightHire compare on price?

Can I use both AmplifAI and BrightHire?

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