How do AmplifAI and Briefly compare on price?

AmplifAI is custom pricing and Briefly is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Briefly?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs Briefly

Q: Is AmplifAI or Briefly better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Briefly is strong for quick meeting summaries. Both transcribe and summarize meetings.

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Briefly: AI meeting summaries with CRM and Slack delivery Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Briefly when follow-up drafting matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Briefly

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Briefly

Briefly is an AI meeting notetaker that records and transcribes calls and then produces concise summaries, action items, and follow-up drafts so users spend less time writing up meetings. It works across major conferencing platforms, capturing conversations automatically and turning them into clear, shareable notes that highlight decisions and next steps. Briefly focuses on simplicity and speed: rather than a heavy analytics dashboard, it aims to give individuals and teams quick, readable recaps and ready-to-send follow-ups after each call. Notes are searchable so important moments can be revisited later, and summaries can be shared with people who could not attend. Briefly is typically used by sales, customer-facing, and busy professional users who want low-effort documentation and faster follow-up, positioning itself as a lightweight assistant that handles the routine work of capturing and summarizing meetings without requiring much setup or ongoing management. Platforms: Zoom / Google Meet / Microsoft Teams. Integrations: Zoom, Google Meet, Microsoft Teams. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Quick meeting summaries
Follow-up drafting
Searchable meeting history

Feature	AmplifAI	Briefly
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Recording and transcription
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Concise AI summaries
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Action items
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Follow-up drafts
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Searchable notes
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Recording and transcription

AmplifAI vs Briefly

About AmplifAI

About Briefly

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Briefly better for AI meeting notes?

How do AmplifAI and Briefly compare on price?

Can I use both AmplifAI and Briefly?

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