Is AmplifAI or BetterDictation better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while BetterDictation is strong for dictating emails, documents, and notes hands-free across mac apps. Both transcribe and summarize meetings.

How do AmplifAI and BetterDictation compare on price?

AmplifAI is custom pricing and BetterDictation is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and BetterDictation?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs BetterDictation

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. BetterDictation: A macOS speech-to-text app that uses on-device Whisper to turn spoken words into typed text in any application. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and BetterDictation when capturing spoken notes quickly during or after meetings matters most. Try them side by side on real calls before deciding — needs vary by team.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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BetterDictation

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About BetterDictation

BetterDictation is a system-wide dictation tool for macOS that converts speech into typed text inside any application. Users trigger it with a keyboard shortcut (Option+Space) and can choose push-to-talk or toggle-to-talk modes; the transcribed text is then inserted directly where the cursor sits. It runs OpenAI's Whisper model locally on Apple's Neural Engine, so basic transcription works fully offline and, per the vendor, no audio recordings or transcripts are stored. It supports 100+ languages and applies automatic punctuation. The app requires Apple Silicon (M1 or newer); Intel Macs are not supported. An optional Pro add-on adds stammer correction, automatic formatting, and post-processing of dictations. It is aimed at people who write or capture text frequently, such as founders, engineers, and writers, who want to dictate emails, documents, notes, and messages rather than type them. Because it works across all apps, it can be used to capture spoken notes alongside meetings, though it is a general dictation utility rather than a dedicated meeting-recording assistant.

Best suited for

Dictating emails, documents, and notes hands-free across Mac apps
Capturing spoken notes quickly during or after meetings
Writing faster than typing for founders, engineers, and writers

Feature	AmplifAI	BetterDictation
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	System-wide dictation that inserts text into any macOS application
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	On-device transcription using OpenAI's Whisper on Apple's Neural Engine
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Offline operation for basic dictation with no cloud round-trips
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Support for 100+ languages with automatic punctuation
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Push-to-talk and toggle-to-talk recording modes
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Optional Pro post-processing: stammer correction and automatic formatting

AmplifAI vs BetterDictation

About AmplifAI

About BetterDictation

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or BetterDictation better for AI meeting notes?

How do AmplifAI and BetterDictation compare on price?

Can I use both AmplifAI and BetterDictation?

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