Is AmplifAI or Auris AI better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Auris AI is strong for transcribing recorded meetings and lectures in southeast asian languages. Both transcribe and summarize meetings.

How do AmplifAI and Auris AI compare on price?

AmplifAI is custom pricing and Auris AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Auris AI?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

Home/AmplifAI vs Auris AI

AmplifAI vs Auris AI

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Auris AI: Southeast Asia–built AI platform for transcribing audio and video, generating subtitles, and producing meeting and lecture notes across regional languages. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Auris AI when adding subtitles and captions to videos for accessibility and reach matters most. Try them side by side on real calls before deciding — needs vary by team.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Auris AI

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Auris AI

Auris AI is an AI-powered transcription, subtitling, and translation platform operated by AI Communis, a company rooted in Southeast Asia. The product lets users convert audio and video recordings into editable text on a single web-based workspace, with a strong emphasis on Southeast Asian and other Asian languages including Bahasa Indonesia, Tagalog/Filipino, Vietnamese, Hindi, and several others. Beyond raw transcription, Auris AI is positioned for content workflows: it can add captions and subtitles to videos, translate spoken English into regional languages, and export the resulting text and captions for reuse. The platform lists lectures and meeting notes among its intended use cases, and its transcript editor is designed to work much like a word processor so users can correct and refine output before exporting. The service runs on cloud infrastructure in the Asia-Pacific region and the website highlights ongoing development, such as an updated subtitle editor. Auris AI is well suited to teams that operate across multiple Southeast Asian languages and need both meeting transcripts and video captioning from one tool rather than maintaining separate services for each task. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Transcribing recorded meetings and lectures in Southeast Asian languages
Adding subtitles and captions to videos for accessibility and reach
Translating English recordings into regional languages for local audiences

Feature	AmplifAI	Auris AI
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Audio and video transcription into editable text
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Subtitle and caption generation for video content
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Translation between English and Southeast Asian languages
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Strong support for regional languages such as Bahasa Indonesia, Tagalog, and Vietnamese
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Web-based transcript editor that works like a document
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Export options for transcripts and captions

AmplifAI vs Auris AI

About AmplifAI

About Auris AI

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FAQ

Is AmplifAI or Auris AI better for AI meeting notes?

How do AmplifAI and Auris AI compare on price?

Can I use both AmplifAI and Auris AI?

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