Is AmplifAI or Aurelius better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Aurelius is strong for organizing and tagging interview transcripts and notes. Both transcribe and summarize meetings.

How do AmplifAI and Aurelius compare on price?

AmplifAI is custom pricing and Aurelius is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Aurelius?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs Aurelius

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Aurelius: Research repository and insights platform for tagging interview data, surfacing themes, and keeping qualitative insights discoverable over time. The right pick comes down to team size, budget, and the workflows you want to automate.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Aurelius when surfacing recurring themes across multiple studies matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Aurelius

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Aurelius

Aurelius is a research repository and insights platform designed for UX researchers, designers, and product teams to manage qualitative research data end to end. It sits between a note-taking tool and a full research repository: teams bring in raw data such as interview notes and transcripts, organize and tag it, and the tool surfaces patterns and helps create reusable insights over time. Core capabilities include centralized storage for research data, note organization, data tagging, theme and pattern identification, and report generation, so findings can be referenced long after a study concludes. Aurelius is built with larger research organizations in mind, supporting consistent taxonomy across projects and keeping insights discoverable as repositories grow, while also enabling multi-team collaboration and research history and archival features. Researchers describe it as a low-effort way to tag and create insights they can reference in later product discussions. The platform positions itself as an alternative to fragmented approaches that rely on spreadsheets, Confluence, or Airtable for storing research. By centralizing qualitative data and making it searchable and well-organized, Aurelius aims to ensure that interview insights remain accessible and actionable across an organization. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Organizing and tagging interview transcripts and notes
Surfacing recurring themes across multiple studies
Maintaining a long-term, searchable insights repository for an organization

Feature	AmplifAI	Aurelius
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Centralized repository for interview notes and transcripts
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Data tagging and note organization
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Theme and pattern identification across research
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Insight creation and report generation
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Consistent taxonomy across projects for large repositories
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Multi-team collaboration with research history and archival

AmplifAI vs Aurelius

About AmplifAI

About Aurelius

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FAQ

Is AmplifAI or Aurelius better for AI meeting notes?

How do AmplifAI and Aurelius compare on price?

Can I use both AmplifAI and Aurelius?

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