Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. KUDO: Live speech translation and AI captions platform for multilingual meetings, webinars, and events. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and KUDO when adding live translated captions to webinars and conferences matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Live speech translation and AI captions platform for multilingual meetings, webinars, and events.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
KUDO is a live speech translation and captioning platform that lets organizations run meetings, webinars, and events in multiple languages using both AI and professional human interpreters. Its AI Speech Translator delivers real-time translated audio and captions across a large number of languages, with options to use full AI speech and captions for broadcasts like keynotes and town halls or captions-only mode to reduce latency in interactive discussions. KUDO offers a native integration with Microsoft Teams and an embeddable widget for other platforms such as Zoom, allowing attendees to access translated audio and captions in real time. Participants can scan a QR code displayed on screen, choose their preferred language, and immediately begin hearing translated audio or reading live captions, and the service is browser-based with low bandwidth requirements. Beyond AI, KUDO provides access to a large network of professional interpreters for spoken and sign languages. It is used for internal and external company meetings, all-hands meetings, sales kick-offs, training, product launches, research, board and investor meetings, and large hybrid events. KUDO is an established, actively operating enterprise platform for multilingual communication. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); KUDO is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | KUDO |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Real-time AI speech translation and captions in many languages |
| Standout feature | AI call summaries with key topic recognition | AI captions-only mode to reduce latency in interactive meetings |
| Team usage | Sentiment analysis and talk-to-listen ratios | Native Microsoft Teams integration and embeddable widget for other platforms |
| Integrations | Transcription with text search and call scoring | QR code and link access for attendees to pick their language |
| Languages & capture | CRM logging and an advanced analytics add-on | Access to a large network of professional human interpreters |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Browser-based delivery with low bandwidth use |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
KUDO
Choose KUDO if you need hosting multilingual all-hands meetings and town halls — strengths include combines ai translation with optional professional human interpreters.
Aircall
KUDO
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while KUDO is strong for hosting multilingual all-hands meetings and town halls. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and KUDO is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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