Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Airepoto: Korean AI meeting documentation platform by RSUPPORT that records, transcribes with speaker separation, and summarizes meetings across Zoom, Teams, and Google Meet. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Airepoto when capturing in-person meetings and lectures recorded on a phone matters most. Run both through a week of actual calls to see which suits your workflow.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Korean AI meeting documentation platform by RSUPPORT that records, transcribes with speaker separation, and summarizes meetings across Zoom, Teams, and Google Meet.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Airepoto (AI레포토) is an AI meeting documentation platform developed by RSUPPORT Co., Ltd., a South Korean software company based in Seoul. It automatically records, transcribes, and summarizes meetings, marketed as the easiest way to capture meeting content so participants can focus on the discussion. Airepoto converts recorded audio files in formats such as m4a and mp4 into text and produces summaries, with AI that distinguishes speakers by analyzing voice characteristics and speech patterns and can learn to recognize the voices of frequent meeting participants over time. Its summarization understands sentence flow and context to extract important keywords, decisions, and action items, and it can generate either detailed or key-point versions of meeting notes. The platform integrates with Zoom, Microsoft Teams, and Google Meet via bot attendance for online meetings, and also handles offline meetings recorded on smartphones or camcorders as well as pre-existing audio files. Airepoto provides real-time collaborative editing of transcripts and is available through both web access and mobile apps on iOS and Android, where a single button starts recording a meeting or lecture. Backed by RSUPPORT's enterprise software experience, it emphasizes security with ISO/IEC 27001 compliance and AES-256 encryption, and states that user data is not used to train AI models. The service is currently operating with free and paid plans. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Airepoto is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Airepoto |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Automatic recording, transcription, and summarization of meetings |
| Standout feature | AI call summaries with key topic recognition | Speaker separation that can learn recurring participants' voices |
| Team usage | Sentiment analysis and talk-to-listen ratios | Detailed and key-point summary modes with keyword and action-item extraction |
| Integrations | Transcription with text search and call scoring | Bot integration with Zoom, Microsoft Teams, and Google Meet |
| Languages & capture | CRM logging and an advanced analytics add-on | Support for offline recordings and existing audio files |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Web and mobile apps with real-time collaborative transcript editing |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Airepoto
Choose Airepoto if you need korean enterprises documenting zoom, teams, or google meet meetings — strengths include built by rsupport, an established korean enterprise software vendor.
Aircall
Airepoto
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Airepoto is strong for korean enterprises documenting zoom, teams, or google meet meetings. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Airepoto is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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