Acta.ai: India-built AI meeting assistant that joins calls, transcribes, and produces role-specific summaries, decisions, and action items. Knovvu Analytics (SESTEK): Knovvu Analytics by SESTEK is an enterprise speech-and-text analytics platform that transcribes and analyzes 100% of customer voice and digital interactions for contact centers. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Acta.ai when sales discovery calls that need deal briefs and follow-up tasks matters most, and Knovvu Analytics (SESTEK) when real-time compliance and quality monitoring with instant supervisor alerts matters most. Try them side by side on real calls before deciding — needs vary by team.
India-built AI meeting assistant that joins calls, transcribes, and produces role-specific summaries, decisions, and action items.
Knovvu Analytics by SESTEK is an enterprise speech-and-text analytics platform that transcribes and analyzes 100% of customer voice and digital interactions for contact centers.
Acta.ai is an AI meeting assistant developed by Agilean Solutions Private Limited, an India-based company. It connects to a user's Google or Microsoft account and calendar, and its agent automatically joins scheduled meetings on Google Meet, Microsoft Teams, and Zoom. After a meeting, Acta.ai records and transcribes the conversation and then analyzes it to generate a concise summary, a list of decisions, and actionable tasks. A distinguishing element is its persona-based approach: the platform offers domain-specific agents oriented toward business functions such as Sales, Engineering, Recruiting, Project Management, Finance, Customer Support, and HR, with the ability to convert discussions into role-appropriate outputs like product requirement notes, ticket-style items, deal briefs, or assessment reports. It also includes an 'Ask Acta' assistant for querying meeting content and provides a Chrome extension. Acta.ai is positioned for cross-functional teams that want meetings translated into structured follow-up work rather than only a raw transcript, and it markets itself around moving from 'what was said' to 'what needs to be done.' The product is actively operating, offering a free trial alongside paid tiers. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Knovvu Analytics is the conversational analytics product from SESTEK, a conversational-automation company with over 20 years of experience that is now part of UNIFONIC. It captures contact-center interactions and uses SESTEK's own speech recognition engine (reported >97% accuracy) to transcribe voice calls into text, then applies AI to analyze conversations at scale. Core capabilities include speaker diarization, multilingual identification, automatic topic categorization, sentiment analysis, and root-cause discovery across thousands of voice- and text-based interactions. Real-time features detect prohibited words, urgent inquiries, and compliance issues, sending instant supervisor notifications and API-triggered actions. It pairs with SESTEK's Automated Quality Management for objective agent scoring and script-adherence monitoring. The platform integrates with contact-center systems such as Five9, Genesys, and Avaya, and offers HTTP/REST, MRCP, and WebSocket integration methods. Its containerized architecture supports both cloud and on-premises deployment. It is built for enterprise contact centers in banking, insurance, telecom, and e-commerce, serving customers including ING Bank, DHL, Vodafone, and Carrefour.
Best suited for
Acta.ai is a free tier with paid upgrades (freemium); Knovvu Analytics (SESTEK) is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Acta.ai | Knovvu Analytics (SESTEK) |
|---|---|---|
| Core capability | Automatic meeting join, recording, and transcription across Google Meet, Microsoft Teams, and Zoom | Speech-to-text transcription of voice interactions with reported >97% accuracy |
| Standout feature | AI-generated summaries with key topics and takeaways | Speaker diarization and multilingual speaker identification |
| Team usage | Action item generation and tracking | AI-driven sentiment analysis and emotion detection |
| Integrations | Persona-based agents for functions like Sales, Engineering, Finance, and HR | Automatic topic categorization and trend/root-cause analysis |
| Languages & capture | 'Ask Acta' assistant for querying meeting insights | Real-time alerts for prohibited words, urgent inquiries, and compliance issues |
| Best-fit workflow | Chrome extension and calendar integration | Automated quality management with objective agent scoring and script-adherence monitoring |
Acta.ai
Choose Acta.ai if you need sales discovery calls that need deal briefs and follow-up tasks — strengths include built and operated from india with a focus on turning meetings into structured follow-up work.
Knovvu Analytics (SESTEK)
Choose Knovvu Analytics (SESTEK) if you need transcribing and analyzing 100% of customer service calls to surface trends and root causes — strengths include analyzes 100% of interactions rather than a sampled subset.
Acta.ai
Knovvu Analytics (SESTEK)
It depends on your workflow. Acta.ai is strong for sales discovery calls that need deal briefs and follow-up tasks, while Knovvu Analytics (SESTEK) is strong for transcribing and analyzing 100% of customer service calls to surface trends and root causes. Both transcribe and summarize meetings.
Acta.ai is a free tier with paid upgrades and Knovvu Analytics (SESTEK) is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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