3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. Velaris: Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist 3Play Media when captioning recorded lectures, webinars, and corporate videos matters most, and Velaris when teams spotting early churn risk from meeting and message signals matters most. Try them side by side on real calls before deciding — needs vary by team.
Video accessibility platform combining AI and human review for captioning, transcription, and localization.
Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights.
3Play Media is a video accessibility and localization platform that combines automatic speech recognition with human review to produce transcripts and captions for organizations that need accuracy and compliance. The company's core services include closed captioning for recorded video, transcription, subtitling, audio description, and dubbing, along with live captioning for events and meetings. By blending machine processing with professional editing, 3Play Media aims to deliver high-accuracy output even when audio quality is poor or there are multiple speakers, accents, or specialized content. The platform offers a secure online account for managing media projects and provides a large set of integrations with video platforms and learning systems, as well as API access for automating captioning and transcription workflows. It serves sectors such as media and entertainment, higher education, corporate enterprises, sports broadcasting, and eLearning, where accessibility regulations and quality standards are important. Security and compliance are emphasized, including HIPAA compliance and regular security audits. Organizations typically choose 3Play Media when they need accountable, reviewed captions and transcripts integrated into established media and meeting workflows rather than fully automated, instant output. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Velaris is an AI customer success platform that consolidates account health, product usage, and engagement signals, and includes capabilities for capturing and analyzing customer conversations. Its meeting and communication analysis can listen to meetings, create follow-up tasks, and turn meeting transcripts, emails, and chats into structured insights, surfacing context that would otherwise stay buried in call recordings and inboxes. Features such as call analysis and conversation summaries reduce the manual effort customer success managers spend recapping calls, while topic and signal dashboards highlight early churn risk, product feedback, and expansion opportunities across accounts. Velaris is built for customer success and account management teams at B2B SaaS companies with recurring revenue, where understanding the substance of customer meetings is central to retention. The platform integrates with many other tools so conversation insights connect to the broader customer record. It is actively operating in 2025 and 2026, with current customer logos, active integrations, and recent industry recognition, positioning its meeting analysis as part of a vertical customer success workflow. Pricing varies by plan. Check the official website for current pricing.
Best suited for
3Play Media is a free tier with paid upgrades (freemium); Velaris is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | 3Play Media | Velaris |
|---|---|---|
| Core capability | AI captioning and transcription with human review | Analysis of customer meeting transcripts and conversations |
| Standout feature | Live captioning for events and meetings | Automatic follow-up task creation from meetings |
| Team usage | Subtitling, audio description, and dubbing | Conversation summaries that reduce manual recap work |
| Integrations | Integrations with video platforms and learning systems | Topic and signal dashboards for churn and expansion cues |
| Languages & capture | API access for automating captioning and transcription | Integrations with many customer success and communication tools |
| Best-fit workflow | Security and compliance including HIPAA | Analysis of customer meeting transcripts and conversations |
3Play Media
Choose 3Play Media if you need captioning recorded lectures, webinars, and corporate videos — strengths include human review supports high accuracy and accessibility compliance.
Velaris
Choose Velaris if you need cs managers turning customer calls into structured follow-ups — strengths include connects meeting insights to overall account health.
3Play Media
Velaris
It depends on your workflow. 3Play Media is strong for captioning recorded lectures, webinars, and corporate videos, while Velaris is strong for cs managers turning customer calls into structured follow-ups. Both transcribe and summarize meetings.
3Play Media is a free tier with paid upgrades and Velaris is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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