3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist 3Play Media when captioning recorded lectures, webinars, and corporate videos matters most, and AmplifAI when surfacing customer sentiment, intent, and root-cause insights from conversation transcripts matters most. Run both through a week of actual calls to see which suits your workflow.
Video accessibility platform combining AI and human review for captioning, transcription, and localization.
AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.
3Play Media is a video accessibility and localization platform that combines automatic speech recognition with human review to produce transcripts and captions for organizations that need accuracy and compliance. The company's core services include closed captioning for recorded video, transcription, subtitling, audio description, and dubbing, along with live captioning for events and meetings. By blending machine processing with professional editing, 3Play Media aims to deliver high-accuracy output even when audio quality is poor or there are multiple speakers, accents, or specialized content. The platform offers a secure online account for managing media projects and provides a large set of integrations with video platforms and learning systems, as well as API access for automating captioning and transcription workflows. It serves sectors such as media and entertainment, higher education, corporate enterprises, sports broadcasting, and eLearning, where accessibility regulations and quality standards are important. Security and compliance are emphasized, including HIPAA compliance and regular security audits. Organizations typically choose 3Play Media when they need accountable, reviewed captions and transcripts integrated into established media and meeting workflows rather than fully automated, instant output. Pricing varies by plan. Check the official website for current pricing.
Best suited for
AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.
Best suited for
3Play Media is a free tier with paid upgrades (freemium); AmplifAI is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | 3Play Media | AmplifAI |
|---|---|---|
| Core capability | AI captioning and transcription with human review | Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations |
| Standout feature | Live captioning for events and meetings | Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals |
| Team usage | Subtitling, audio description, and dubbing | Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics |
| Integrations | Integrations with video platforms and learning systems | Automated QA scoring conversations across channels and triggering tailored coaching |
| Languages & capture | API access for automating captioning and transcription | Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes |
| Best-fit workflow | Security and compliance including HIPAA | Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards |
3Play Media
Choose 3Play Media if you need captioning recorded lectures, webinars, and corporate videos — strengths include human review supports high accuracy and accessibility compliance.
AmplifAI
Choose AmplifAI if you need automating quality assurance by transcribing and scoring customer service calls at scale — strengths include combines call transcription and conversation analytics with qa, coaching, and performance management in one platform.
3Play Media
AmplifAI
It depends on your workflow. 3Play Media is strong for captioning recorded lectures, webinars, and corporate videos, while AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale. Both transcribe and summarize meetings.
3Play Media is a free tier with paid upgrades and AmplifAI is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
More head-to-head comparisons involving 3Play Media and AmplifAI.
3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. AI Recorder: Transcribe, Notes: iOS app from Tuling Network that records meetings and calls, transcribes them, and generates AI summaries with a chat assistant. The right pick comes down to team size, budget, and the workflows you want to automate.
3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. AI SalesRoleplay: AI sales roleplay and call-scoring tool that lets reps practice against AI buyers and scores real calls against methodologies. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. AKALULI AI Voice Recorder: AI voice recorder device with a companion app that transcribes, summarizes, and builds mind maps from meetings and recordings. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. Acta.ai: India-built AI meeting assistant that joins calls, transcribes, and produces role-specific summaries, decisions, and action items. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. ActasDeReuniones.AI: Colombian Spanish-language tool that turns uploaded meeting recordings into professional, editable meeting minutes (actas) in Word format within minutes. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. Agaton: Stockholm-based AI conversation intelligence platform that analyzes sales and customer calls to surface buying signals, coach reps, and turn conversations into revenue insights. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. Aiko: On-device AI transcription app for Mac, iOS, and visionOS that converts lecture and meeting audio to text privately. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. Aircover: Real-time in-call AI sales coach that surfaces answers, battlecards, and CRM updates live during sales meetings. The right pick comes down to team size, budget, and the workflows you want to automate.
3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. Airepoto: Korean AI meeting documentation platform by RSUPPORT that records, transcribes with speaker separation, and summarizes meetings across Zoom, Teams, and Google Meet. The right pick comes down to team size, budget, and the workflows you want to automate.
3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. Airspeed: Sales conversation intelligence and coaching platform (formerly Glyphic) that records and analyzes calls, scores reps, and keeps CRM data in sync. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
3Play Media: Video accessibility platform combining AI and human review for captioning, transcription, and localization. Alice Recorder: Privacy-focused iOS and web recorder that transcribes meetings and interviews in 100+ languages with AI summarization. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.