Upheal: Upheal is an AI-native EHR for mental health therapists that records and transcribes sessions to auto-generate clinical progress notes. Userology: Vision-aware AI UX research agent that moderates usability and concept-testing interviews and reports task metrics and insights. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Upheal when therapists automating clinical progress notes after telehealth or in-person sessions matters most, and Userology when scaling generative ux interviews without researcher bottlenecks matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Upheal is an AI-native EHR for mental health therapists that records and transcribes sessions to auto-generate clinical progress notes.
Vision-aware AI UX research agent that moderates usability and concept-testing interviews and reports task metrics and insights.
Upheal is an AI-native electronic health record (EHR) platform built specifically for mental health therapists and behavioral health practices. It records and transcribes therapy sessions and then generates clinical progress notes formatted to a chosen template, typically within about a minute. Sessions can be captured through Upheal's built-in HIPAA-compliant telehealth video, in-person audio recording, dictation, or by uploading pre-recorded audio files; transcription supports multiple languages including English, Spanish, Portuguese, German, French, Italian, Mandarin, and Hindi. The platform offers numerous note formats such as SOAP, DAP, BIRP, GIRP, EMDR, intake, and mental status exam, plus customizable sections. Beyond documentation, it provides scheduling, client intake forms, billing and superbills, secure messaging, and compliance checking. A browser extension transfers notes into other EHRs and works alongside telehealth tools like Zoom and Google Meet. By default, audio recordings are deleted after transcription unless saved. It is aimed at solo therapists, group practices, and virtual care providers.
Best suited for
Userology is an AI UX research platform built around a vision-aware AI moderator that conducts user research interviews and usability tests at scale. Unlike text-only interview bots, its moderator can watch participants complete tasks on screen, layering in interaction analysis to evaluate how users actually navigate a product, and it asks context-aware follow-up questions, detects silence, and handles technical glitches during a session. The platform supports several research methods, including generative voice interviews, prototype testing with Figma links, live product research on existing Android, iOS, and web experiences, and diary studies, with additional evaluative methods noted as in development. It supports moderation in 40-plus languages and offers built-in participant recruitment from a large panel, plus an integration with User Interviews for additional targeting, screening, and recruitment. After sessions, Userology automatically generates reports that combine transcripts, qualitative and quantitative patterns, and key metrics, and it lets teams chat with their research data to dig into findings. The product positions itself as a way for product and design teams to compress research timelines from weeks to days while reducing the manual hours typically required for moderating and analyzing studies. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Upheal is a free tier with paid upgrades (freemium); Userology is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Upheal | Userology |
|---|---|---|
| Core capability | AI-generated clinical progress notes in formats like SOAP, DAP, BIRP, and GIRP with customizable templates | Vision-aware AI moderator that observes on-screen task completion |
| Standout feature | Session capture via built-in HIPAA-compliant telehealth video, in-person audio, dictation, or uploaded recordings | Context-aware follow-ups with silence detection and glitch handling |
| Team usage | Multi-language transcription (English, Spanish, Portuguese, German, French, Italian, Mandarin, Hindi) | Multiple methods: voice interviews, prototype testing, live product research, diary studies |
| Integrations | Browser extension to transfer notes into other EHRs and use alongside Zoom and Google Meet | Automated reports with transcripts, insights, and task-based metrics |
| Languages & capture | Integrated practice management: scheduling, intake forms, billing/superbills, and secure messaging | Chat-with-your-research data exploration |
| Best-fit workflow | Automatic deletion of audio recordings after transcription unless explicitly saved | Built-in panel recruitment plus User Interviews integration, 40+ languages |
Upheal
Choose Upheal if you need therapists automating clinical progress notes after telehealth or in-person sessions — strengths include purpose-built for therapists with clinically structured note templates rather than generic meeting summaries.
Userology
Choose Userology if you need ai-moderated usability and prototype testing of apps and web products — strengths include vision awareness supports usability and prototype testing, not just verbal interviews.
Upheal
Userology
It depends on your workflow. Upheal is strong for therapists automating clinical progress notes after telehealth or in-person sessions, while Userology is strong for ai-moderated usability and prototype testing of apps and web products. Both transcribe and summarize meetings.
Upheal is a free tier with paid upgrades and Userology is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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