Upheal: Upheal is an AI-native EHR for mental health therapists that records and transcribes sessions to auto-generate clinical progress notes. UserBit: UserBit is a qualitative UX research platform that transcribes user-interview recordings and helps teams organize, tag, and analyze research data in one repository. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Upheal when therapists automating clinical progress notes after telehealth or in-person sessions matters most, and UserBit when tagging and coding interview transcripts to synthesize insights across a study matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Upheal is an AI-native EHR for mental health therapists that records and transcribes sessions to auto-generate clinical progress notes.
UserBit is a qualitative UX research platform that transcribes user-interview recordings and helps teams organize, tag, and analyze research data in one repository.
Upheal is an AI-native electronic health record (EHR) platform built specifically for mental health therapists and behavioral health practices. It records and transcribes therapy sessions and then generates clinical progress notes formatted to a chosen template, typically within about a minute. Sessions can be captured through Upheal's built-in HIPAA-compliant telehealth video, in-person audio recording, dictation, or by uploading pre-recorded audio files; transcription supports multiple languages including English, Spanish, Portuguese, German, French, Italian, Mandarin, and Hindi. The platform offers numerous note formats such as SOAP, DAP, BIRP, GIRP, EMDR, intake, and mental status exam, plus customizable sections. Beyond documentation, it provides scheduling, client intake forms, billing and superbills, secure messaging, and compliance checking. A browser extension transfers notes into other EHRs and works alongside telehealth tools like Zoom and Google Meet. By default, audio recordings are deleted after transcription unless saved. It is aimed at solo therapists, group practices, and virtual care providers.
Best suited for
UserBit is a qualitative user-research platform for product, design, and UX teams, agencies, and freelancers. Users upload audio or video recordings of user interviews, and UserBit's AI generates transcripts in many languages, automatically splitting the text by speaker. A companion video player stays synced to the transcript, so scrolling the text moves the recording and clicking the video seek bar jumps to the matching words. Researchers can add custom vocabulary to improve accuracy and edit transcripts inline. Beyond transcription, the platform manages interview participants, questions, and responses, and lets teams capture qualitative notes and files. Tagging a portion of a transcript automatically creates a video clip of that moment, and a taxonomy/coding system supports synthesis. Analysis tools include charts and correlation maps to surface insights, and UserBit also offers journey-mapping and persona-building modules. It is web-based and centralizes the full research workflow from raw interviews to shareable findings in a single repository.
Best suited for
Upheal is a free tier with paid upgrades (freemium); UserBit is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Upheal | UserBit |
|---|---|---|
| Core capability | AI-generated clinical progress notes in formats like SOAP, DAP, BIRP, and GIRP with customizable templates | AI transcription of uploaded interview audio/video with automatic speaker separation |
| Standout feature | Session capture via built-in HIPAA-compliant telehealth video, in-person audio, dictation, or uploaded recordings | Video player synced to the transcript for analysis |
| Team usage | Multi-language transcription (English, Spanish, Portuguese, German, French, Italian, Mandarin, Hindi) | Tagging that auto-generates video clips, plus taxonomy and coding for synthesis |
| Integrations | Browser extension to transfer notes into other EHRs and use alongside Zoom and Google Meet | Interview participant, question, and response management |
| Languages & capture | Integrated practice management: scheduling, intake forms, billing/superbills, and secure messaging | Qualitative notes and file organization in a central repository |
| Best-fit workflow | Automatic deletion of audio recordings after transcription unless explicitly saved | Insight analysis tools including charts and correlation maps, plus journey maps and personas |
Upheal
Choose Upheal if you need therapists automating clinical progress notes after telehealth or in-person sessions — strengths include purpose-built for therapists with clinically structured note templates rather than generic meeting summaries.
UserBit
Choose UserBit if you need transcribing and analyzing recorded user interviews for ux and product research — strengths include combines transcription with full qualitative-research workflow (tagging, coding, analysis) in one place.
Upheal
UserBit
It depends on your workflow. Upheal is strong for therapists automating clinical progress notes after telehealth or in-person sessions, while UserBit is strong for transcribing and analyzing recorded user interviews for ux and product research. Both transcribe and summarize meetings.
Upheal is a free tier with paid upgrades and UserBit is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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