Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. TicNote (Mobvoi): A slim AI voice recorder device from Mobvoi paired with an app and "Shadow" AI agent that records, transcribes, summarizes, and translates meetings, calls, and lectures. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and TicNote (Mobvoi) when capturing and transcribing interviews, lectures, and phone calls for later review matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
A slim AI voice recorder device from Mobvoi paired with an app and "Shadow" AI agent that records, transcribes, summarizes, and translates meetings, calls, and lectures.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
TicNote is an AI voice recorder from Mobvoi (the company behind TicWatch) that combines a slim, card-sized hardware device with a companion app and web studio. The aluminum-cased recorder uses three MEMS microphones with noise reduction, plus separate modes for ambient/environmental recording and phone-call capture via a vibration sensor. Audio syncs to TicNote's app, where its built-in AI agent, "Shadow," transcribes speech in real time across more than 100 languages and generates concise summaries, meeting minutes, mind maps, and translations. Users can organize recordings into Projects, identify and label speakers automatically through voiceprint recognition, and chat with Shadow to ask questions about their transcripts or run deeper research across files. It's aimed at professionals, journalists, students, and anyone who records business meetings, interviews, calls, and lectures and wants searchable notes afterward. The device offers onboard storage plus cloud sync, and Mobvoi states it does not use customer data to train AI models. It works alongside the meetings or conversations you capture in person.
Best suited for
Gistly is a free tier with paid upgrades (paid); TicNote (Mobvoi) is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | TicNote (Mobvoi) |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Hardware AI voice recorder with three MEMS microphones and noise reduction |
| Standout feature | Automated QA scoring of every call using custom scorecards | Real-time transcription and translation across 100+ languages |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | AI-generated summaries, meeting minutes, and mind maps via the Shadow agent |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Automatic speaker identification through AI voiceprint recognition |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Separate ambient recording and phone-call recording modes |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Project organization plus app and web (TicNote Studio) cloud sync |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
TicNote (Mobvoi)
Choose TicNote (Mobvoi) if you need recording and summarizing in-person business meetings and one-on-ones — strengths include captures audio anywhere with dedicated hardware, not dependent on a meeting platform or laptop being open.
Gistly
TicNote (Mobvoi)
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while TicNote (Mobvoi) is strong for recording and summarizing in-person business meetings and one-on-ones. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and TicNote (Mobvoi) is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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