Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Goodmeetings: AI meeting insights and coaching for revenue teams Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Goodmeetings when discovery and demo notes matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
AI meeting insights and coaching for revenue teams
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Goodmeetings is an AI meeting assistant and revenue-intelligence platform built for sales and customer-facing teams. It records and transcribes calls across major conferencing platforms, generates summaries and action items, and provides analytics and coaching tools so managers can review conversations and help reps improve. The product focuses on turning meetings into pipeline outcomes: it captures next steps, supports call libraries and highlights for coaching, and connects with CRMs so call data and follow-ups land in existing systems. Goodmeetings is aimed at revenue organizations that want recording, summaries, and conversation intelligence in one place, with particular traction among sales teams that run a high volume of calls and need consistent documentation plus coaching. Rather than being a general-purpose notetaker, it leans into the sales workflow — discovery, demos, and follow-up — making it most valuable for teams that treat calls as a core part of how they sell. Platforms: Zoom / Google Meet / Microsoft Teams. Integrations: Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); Goodmeetings is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Goodmeetings |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Recording and transcription |
| Standout feature | Automated QA scoring of every call using custom scorecards | AI summaries and action items |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Coaching and call libraries |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Conversation analytics |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | CRM integrations |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Recording and transcription |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Goodmeetings
Choose Goodmeetings if you need sales coaching and call review — strengths include sales-focused coaching and analytics.
Gistly
Goodmeetings
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Goodmeetings is strong for sales coaching and call review. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Goodmeetings is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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