Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Tali AI: Tali AI is a Canadian-built AI ambient scribe and medical dictation platform that turns patient conversations into structured clinical notes for healthcare providers. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Tali AI when clinics auto-populating insurance, disability, and referral forms from encounters matters most. Try them side by side on real calls before deciding — needs vary by team.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Tali AI is a Canadian-built AI ambient scribe and medical dictation platform that turns patient conversations into structured clinical notes for healthcare providers.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Tali AI is an AI-powered clinical documentation platform for healthcare providers. Its Ambient Scribe listens to in-person, virtual, or phone visits and generates structured notes such as SOAP or consult notes from the conversation, without requiring explicit voice commands. It also offers AI medical dictation, where clinicians can speak a summary of a visit and have it converted into a structured note. Tali captures audio through a Chrome extension and desktop use, or via iOS and Android apps that can act as a microphone and sync notes to the desktop; it works with standard headset microphones. Beyond note-taking, Tali can pre-fill structured clinical and insurance forms, surface follow-up actions like referrals, labs, and prescriptions, and provides a medical search feature for medications and conditions. It integrates directly with EMRs/EHRs including Oscar Pro, TELUS Health Med Access, PS Suite, Healthquest, and Practice Fusion, and is positioned for primary care and specialty practices across multiple disciplines.
Best suited for
Gistly is a free tier with paid upgrades (paid); Tali AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Tali AI |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Ambient scribe that auto-generates structured SOAP and consult notes from patient conversations |
| Standout feature | Automated QA scoring of every call using custom scorecards | AI medical dictation from spoken visit summaries |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Direct integration with EMRs/EHRs including Oscar Pro, Med Access, PS Suite, Healthquest, and Practice Fusion |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Capture via Chrome extension, desktop, and iOS/Android apps used as a microphone |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Automatic pre-filling of clinical and insurance forms |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Medical search for medications and conditions plus automatic follow-up task surfacing |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Tali AI
Choose Tali AI if you need family physicians and specialists documenting patient visits hands-free during or after appointments — strengths include purpose-built for clinical workflows with deep emr/ehr integrations.
Gistly
Tali AI
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Tali AI is strong for family physicians and specialists documenting patient visits hands-free during or after appointments. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Tali AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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