Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Superpowered: Bot-free AI notetaker that transcribes device audio in real time and generates structured meeting notes on Mac and Windows. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Superpowered when standardizing notes for recurring formats like one-on-ones or sales calls matters most. Try them side by side on real calls before deciding — needs vary by team.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Bot-free AI notetaker that transcribes device audio in real time and generates structured meeting notes on Mac and Windows.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Superpowered is an AI notetaker for virtual meetings that produces structured notes without sending a bot into the call. Rather than joining as a separate participant, it transcribes the device's audio in real time during the meeting and uses that transcript to generate summaries, so the notes actually capture what was said rather than simply producing a raw transcript. The desktop app runs on macOS and Windows and can connect to Google and Outlook calendars to auto-join scheduled meetings across platforms including Zoom, Google Meet, Microsoft Teams, Webex, and Around. It offers AI templates tailored to common formats such as one-on-ones, sales calls, and interviews, and integrates with tools like Slack, Notion, Google Drive, Salesforce, HubSpot, and Zapier depending on plan tier. The company emphasizes a privacy-minded design in which audio is not retained as permanent recordings. Superpowered is aimed at professionals and teams who want clean, automatically organized meeting notes without a recording bot appearing in the participant list, and who prefer a native desktop experience over a browser-only workflow. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); Superpowered is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Superpowered |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Bot-free, real-time transcription from device audio |
| Standout feature | Automated QA scoring of every call using custom scorecards | AI-generated structured notes rather than raw transcripts only |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | AI templates for one-on-ones, sales calls, interviews, and more |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Calendar integration and auto-join for scheduled meetings |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Works with Zoom, Google Meet, Microsoft Teams, Webex, and Around |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Integrations with Slack, Notion, Google Drive, Salesforce, HubSpot, and Zapier |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Superpowered
Choose Superpowered if you need capturing meeting notes discreetly without a visible bot participant — strengths include no recording bot appears in the meeting, which suits sensitive calls.
Gistly
Superpowered
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Superpowered is strong for capturing meeting notes discreetly without a visible bot participant. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Superpowered is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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