Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. StreamText: StreamText is a real-time captioning platform that delivers live human or AI-generated captions, translations, and transcripts for events and meetings. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and StreamText when real-time captioning and translation in classrooms and lectures for accessibility matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
StreamText is a real-time captioning platform that delivers live human or AI-generated captions, translations, and transcripts for events and meetings.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
StreamText is an enterprise real-time captioning platform, founded in 2003, that delivers spoken words as live captions to web pages, devices, and conferencing tools. It supports two modes: professional human captioners (using stenography, re-speaking, and text interpreting) and AI-powered automatic speech recognition (ASR), which converts speech to text in real time and produces captions, translations, and transcripts. Source audio is captioned live and streamed to an ADA-compliant viewer that works with screen readers, while AI captioning recognizes around 20 source languages and offers realtime translation into well over 100 languages. Captioned sessions can be exported as timed-text transcript files such as .srt and .vtt, and StreamCast lets organizers overlay captions onto videos and presentations. It integrates with Zoom, Webex, YouTube, and Adobe, and exposes a full API for OEM and third-party embedding. It is aimed at corporate and hybrid events, conferences, classrooms, trade shows, and legal or government settings needing accessibility. Pricing is usage-based per minute with no subscriptions or setup fees.
Best suited for
Gistly is a free tier with paid upgrades (paid); StreamText is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | StreamText |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Real-time live captioning streamed to web pages and devices |
| Standout feature | Automated QA scoring of every call using custom scorecards | AI-powered automatic speech recognition (ASR) for live captions and transcripts |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Professional human captioning via stenography, re-speaking, and text interpreting |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Realtime translation into 100+ languages with ~20 source languages |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Downloadable timed-text transcripts (.srt, .vtt) and on-demand transcription |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Integrations with Zoom, Webex, YouTube, and Adobe plus a full API |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
StreamText
Choose StreamText if you need providing live captions and transcripts for corporate, hybrid, and virtual events — strengths include offers both professional human captions and ai captions on one platform.
Gistly
StreamText
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while StreamText is strong for providing live captions and transcripts for corporate, hybrid, and virtual events. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and StreamText is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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