Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Spokenly: Spokenly is a system-wide AI dictation app for Mac and iPhone that converts speech to text using offline Whisper and Parakeet models or bring-your-own-key cloud engines. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Spokenly when privacy-conscious offline speech-to-text for sensitive or confidential work matters most. Try them side by side on real calls before deciding — needs vary by team.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Spokenly is a system-wide AI dictation app for Mac and iPhone that converts speech to text using offline Whisper and Parakeet models or bring-your-own-key cloud engines.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Spokenly is an AI dictation and speech-to-text app for Mac and iPhone (with Windows listed by the developer). You press a shortcut, speak, and your words are inserted at the cursor in any application — browsers, email, chat, notes, or IDEs. It can run entirely offline on Apple Silicon using local models such as OpenAI's Whisper and NVIDIA's Parakeet, or connect to cloud engines including OpenAI, Deepgram, Groq, Anthropic, and Google through a bring-your-own-key model. Transcription supports 100+ languages with automatic language detection and automatic punctuation, and every transcription is saved to a history. The app also offers AI text processing with custom prompts, a Local Only Mode that blocks network requests for privacy, and an MCP server so AI coding agents like Claude Code and Cursor can trigger voice input. It is built primarily for professionals and developers who want fast, private, accurate dictation rather than a passive meeting recorder. The app is developed by an independent developer, Vadim Akhmerov, and is in active development.
Best suited for
Gistly is a free tier with paid upgrades (paid); Spokenly is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Spokenly |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Offline local transcription on Apple Silicon using Whisper and NVIDIA Parakeet models |
| Standout feature | Automated QA scoring of every call using custom scorecards | Bring-your-own-key cloud engines (OpenAI, Deepgram, Groq, Anthropic, Google) |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | System-wide dictation that inserts text at the cursor in any app |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Speech-to-text in 100+ languages with automatic detection and punctuation |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Local Only Mode that blocks network requests for full privacy |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | MCP server integration for AI coding agents like Claude Code and Cursor |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Spokenly
Choose Spokenly if you need dictating emails, messages, and notes by speaking instead of typing — strengths include genuinely free unlimited on-device transcription on apple silicon, with voice staying local.
Gistly
Spokenly
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Spokenly is strong for dictating emails, messages, and notes by speaking instead of typing. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Spokenly is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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