Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. SpeechMind: German AI meeting-protocol software that turns recordings into structured minutes, built for municipalities, public administration and governance bodies. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and SpeechMind when documenting municipal, ministerial and utility meetings under dsgvo requirements matters most. Try them side by side on real calls before deciding — needs vary by team.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
German AI meeting-protocol software that turns recordings into structured minutes, built for municipalities, public administration and governance bodies.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
SpeechMind is a German AI-powered meeting-documentation product that automatically converts audio or video recordings of meetings into structured protocols. Operating from Germany and used by public-sector organizations such as municipalities, cities, municipal utilities and ministries as well as banks and other administration-heavy bodies, it is positioned as secure, DSGVO-compliant transcription made in Germany. SpeechMind lets users choose between output styles, including a compact results protocol (Ergebnisprotokoll), a detailed progress protocol (Verlaufsprotokoll) often rendered in the subjunctive form used in German administrative minutes, and word-for-word transcripts, each clearly structured with tasks and resolutions. The platform performs automatic speaker identification, recognizes domain-specific administrative and governance terminology, handles meetings of unlimited length, and exports to Word documents. A companion mobile app for iOS and Android allows on-site recording via smartphone or tablet without external microphones, with recordings uploaded automatically to the SpeechMind web application for processing. SpeechMind integrates with Microsoft Teams, Zoom, Webex and Google Meet to pull in recordings, and runs on European servers with ISO 27001 and ISO 9001 certification, storing data in Europe and stating that customer content is not used for AI training. The product is actively offered through 2026 with current client references. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); SpeechMind is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | SpeechMind |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Automatic conversion of recordings into structured minutes (results, progress and verbatim protocols) |
| Standout feature | Automated QA scoring of every call using custom scorecards | Tasks and resolutions captured and clearly structured in each protocol |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Automatic speaker identification and recognition of administrative terminology |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Mobile app (iOS/Android) for on-site recording |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Integrations with Microsoft Teams, Zoom, Webex and Google Meet |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Word document export |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
SpeechMind
Choose SpeechMind if you need generating formal minutes for council, committee and governance meetings — strengths include purpose-built for german public administration and formal governance minutes.
Gistly
SpeechMind
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while SpeechMind is strong for generating formal minutes for council, committee and governance meetings. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and SpeechMind is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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