Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. SpeakNotes: Browser-based AI tool that turns uploaded or recorded meeting audio and video into structured summaries with action items and decisions. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and SpeakNotes when extracting action items and decisions from long calls matters most. Try them side by side on real calls before deciding — needs vary by team.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Browser-based AI tool that turns uploaded or recorded meeting audio and video into structured summaries with action items and decisions.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
SpeakNotes is an AI-powered transcription and summarization platform that converts audio and video recordings into structured written content. Its workflow has three steps: users upload audio or video files, paste a YouTube link, or record directly in the browser; the system transcribes and analyzes the content; and it returns a structured summary in a chosen format. For meetings, SpeakNotes is designed to extract action items, decisions, and key discussion points, making it suited to turning recorded calls into usable minutes. It supports speech-to-text across 50+ languages and offers 15+ output formats, including meeting notes, transcripts, blog posts, and flashcards, with export to tools such as Notion and Obsidian. The product is browser-based with direct upload and YouTube integration rather than a meeting bot, so it is oriented toward processing existing recordings and in-browser capture. SpeakNotes targets professionals who work with recorded content, including meeting participants who need post-call summaries, as well as students, researchers, podcast listeners, and content creators who want condensed, structured takeaways from long audio or video. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); SpeakNotes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | SpeakNotes |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Upload audio/video, paste a YouTube link, or record directly in the browser |
| Standout feature | Automated QA scoring of every call using custom scorecards | AI transcription and analysis with structured summaries |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Extraction of action items, decisions, and key discussion points |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | 15+ output formats including meeting notes and transcripts |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | 50+ language support |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Export to Notion, Obsidian, and other tools |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
SpeakNotes
Choose SpeakNotes if you need turning recorded meeting audio or video into structured minutes — strengths include flexible inputs (file upload, youtube, in-browser recording).
Gistly
SpeakNotes
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while SpeakNotes is strong for turning recorded meeting audio or video into structured minutes. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and SpeakNotes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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