Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. SpeakApp AI: Cross-platform speech-to-text app that records and transcribes meetings, voice notes, and lectures with AI summaries and translation. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and SpeakApp AI when transcribing and translating multilingual conversations matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Cross-platform speech-to-text app that records and transcribes meetings, voice notes, and lectures with AI summaries and translation.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
SpeakApp AI is a speech-to-text application that records and transcribes spoken words with a single tap and then lets users summarize, rewrite, or translate the result. It captures audio directly from the device without requiring a meeting bot to join calls, and it can also import existing recordings from other apps for transcription. Beyond raw transcription, SpeakApp generates automatic summaries and bullet points, adjusts tone and rewrites content, detects spoken language, and translates into a wide range of languages. The app is available across Mac, iOS, and Android, with a browser-based interface for uploading and transcribing files online. Its use cases span everyday note organization, meeting recording and summarization, content drafting (emails, blog posts, social media), lecture capture for students, and documentation for consultants and legal practitioners. The company emphasizes user control over data, stating that transcripts can be downloaded or deleted at any time and that the service is GDPR compliant, making SpeakApp AI a broad transcription and dictation tool that includes meeting recording and summary capabilities. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); SpeakApp AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | SpeakApp AI |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | One-tap recording and transcription, plus import of existing recordings |
| Standout feature | Automated QA scoring of every call using custom scorecards | Automatic summaries and bullet-point generation |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | AI rewriting and tone adjustment |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Language detection and translation into 50+ languages |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Apps for Mac, iOS, and Android plus a web upload interface |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Downloadable/deletable transcripts with stated GDPR compliance |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
SpeakApp AI
Choose SpeakApp AI if you need recording and summarizing in-person or virtual meetings — strengths include broad platform coverage across desktop, mobile, and web.
Gistly
SpeakApp AI
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while SpeakApp AI is strong for recording and summarizing in-person or virtual meetings. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and SpeakApp AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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