Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Skribby: Developer-focused meeting bot API by Skribe VOF that deploys recording and transcription bots to Zoom, Microsoft Teams, and Google Meet with bring-your-own-key transcription. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Skribby when streaming real-time meeting transcripts into a custom application matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Developer-focused meeting bot API by Skribe VOF that deploys recording and transcription bots to Zoom, Microsoft Teams, and Google Meet with bring-your-own-key transcription.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Skribby, operated by Skribe VOF, is a managed meeting bot API designed for developers who want to add recording and transcription to their own products without building bot infrastructure from scratch. It positions itself as a Recall.ai-style alternative, letting teams deploy meeting bots in a few minutes that join Zoom, Microsoft Teams, and Google Meet calls to capture audio, video, and transcripts. Skribby supports real-time transcription over WebSocket as well as asynchronous transcripts, speaker identification, webhook notifications for transcripts and bot events, and bot authentication for restricted meetings. A defining characteristic is its bring-your-own-key approach: rather than locking users into a single speech engine, it integrates with more than ten transcription providers including Deepgram, Groq Whisper, Soniox, AssemblyAI, and ElevenLabs, so customers supply their own provider credentials. It supports 30-plus languages and advertises GDPR-compliant operation. Skribby runs as a pay-as-you-go cloud API with a low hourly base rate, optional video recording and storage add-ons, and no monthly minimums, alongside developer resources such as REST API references, quickstart guides, and real-time transcription documentation. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); Skribby is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Skribby |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Meeting bots that join and record Zoom, Microsoft Teams, and Google Meet |
| Standout feature | Automated QA scoring of every call using custom scorecards | Real-time transcription over WebSocket plus asynchronous transcripts |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Bring-your-own-key support for 10+ transcription providers (Deepgram, Whisper, AssemblyAI, Soniox, ElevenLabs) |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Webhook notifications for transcripts and bot events |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Speaker identification (diarization) and 30+ language support |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Bot authentication for joining restricted meetings |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Skribby
Choose Skribby if you need adding meeting recording and transcription to a saas product via api — strengths include pay-as-you-go api with no monthly minimums or contracts.
Gistly
Skribby
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Skribby is strong for adding meeting recording and transcription to a saas product via api. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Skribby is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving Gistly and Skribby.
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