Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Simon Says: AI transcription, captioning, and translation built for professional video and audio workflows. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Simon Says when translating subtitles for international distribution matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
AI transcription, captioning, and translation built for professional video and audio workflows.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Simon Says is an AI transcription, captioning, and translation platform built for professional audio and video production workflows. Users upload audio or video and Simon Says transcribes the speech into text, with speaker identification to separate dialogue, and can generate subtitles and captions using built-in visual editing tools. The platform supports transcription and translation across roughly a hundred languages, making it useful for international distribution and localization. A defining characteristic is its focus on production environments: Simon Says integrates with industry-standard editing software such as Final Cut Pro, Adobe Premiere Pro, DaVinci Resolve, and Avid, so transcripts and captions can move directly into editing timelines. This positions it as a transcription and captioning layer for video editors, producers, post-production teams, and content creators rather than a meeting note-taker. It is aimed at professionals who need accurate, editable transcripts and subtitles that fit into established editing pipelines, as well as researchers and creators who need reliable speech-to-text and multilingual captioning. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); Simon Says is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Simon Says |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | AI transcription with speaker identification |
| Standout feature | Automated QA scoring of every call using custom scorecards | Subtitle and caption generation with visual editing |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Translation across many languages |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Integrations with Final Cut Pro, Premiere Pro, DaVinci Resolve, and Avid |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Support for professional audio and video formats |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | AI transcription with speaker identification |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Simon Says
Choose Simon Says if you need transcribing and captioning footage for video editing projects — strengths include integrates directly with professional video editing software.
Gistly
Simon Says
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Simon Says is strong for transcribing and captioning footage for video editing projects. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Simon Says is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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