Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Scribeberry: Scribeberry is an AI medical scribe that listens to clinical encounters, transcribes the conversation, and auto-generates structured clinical notes for healthcare providers. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Scribeberry when documenting telehealth appointments via a browser extension on video-call platforms matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Scribeberry is an AI medical scribe that listens to clinical encounters, transcribes the conversation, and auto-generates structured clinical notes for healthcare providers.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Scribeberry is an AI-powered medical scribe built for clinicians. It captures patient-provider conversations through device or room microphones during in-person visits, and through a browser extension for telehealth sessions on platforms such as Zoom, Microsoft Teams, Google Meet, and Doxy. It transcribes the speech and automatically produces structured clinical documentation, including SOAP notes, dictation, referral letters, and auto-filled forms. The platform is available as a web app, mobile apps (including an iOS app), and a Chrome extension. It integrates with electronic medical records such as Epic, Accuro, Oscar Pro, and Jane App, pulling patient data in and pushing completed notes back. Scribeberry supports many languages and offers specialty-tuned models across fields like family medicine, psychiatry, pediatrics, internal medicine, surgery, dentistry, and veterinary care. It states it is HIPAA and PIPEDA compliant and SOC 2 Type II certified, with regional data residency. It is aimed at physicians, nurses, and allied health professionals seeking to reduce documentation time.
Best suited for
Gistly is a free tier with paid upgrades (paid); Scribeberry is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Scribeberry |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | AI scribe that auto-generates SOAP notes and clinical documentation from encounters |
| Standout feature | Automated QA scoring of every call using custom scorecards | Medical-grade dictation and transcription with multi-language support |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Browser extension for telehealth platforms (Zoom, Teams, Google Meet, Doxy) |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Bidirectional EMR integration (Epic, Accuro, Oscar Pro, Jane App) |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | AI form filling, templates, and macros |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Specialty-tuned models across 40+ medical specialties |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Scribeberry
Choose Scribeberry if you need generating soap notes and clinical documentation automatically during patient visits — strengths include purpose-built for clinical workflows with emr push/pull integration.
Gistly
Scribeberry
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Scribeberry is strong for generating soap notes and clinical documentation automatically during patient visits. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Scribeberry is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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