Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Screenpipe: Screenpipe is an open, local-first desktop app that records your screen and audio, transcribes calls on-device with Whisper, and auto-generates meeting summaries with action items. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Screenpipe when building a searchable, private record of meetings and screen activity to recall past discussions and decisions matters most. Run both through a week of actual calls to see which suits your workflow.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Screenpipe is an open, local-first desktop app that records your screen and audio, transcribes calls on-device with Whisper, and auto-generates meeting summaries with action items.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Screenpipe is a local-first, source-available desktop application that continuously captures your screen and audio to build a private, searchable AI memory of your computer activity. For meetings, it records microphone and system audio in the background and transcribes in real time using OpenAI's Whisper model running locally, so calls from any app that plays through your speakers, including Zoom, Google Meet, Microsoft Teams, and Slack huddles, are captured without a bot joining the call. It supports speaker diarization and many languages. When a meeting ends, a meeting-summary pipe can generate structured notes, including a short bullet summary, action items per person, and decisions plus next steps, and write them to destinations such as Obsidian, Notion, or Apple Notes. Because capture, text extraction, transcription, and search can run entirely offline, data stays in a local database on your device, with options to redact PII and exclude specific apps or windows. Screenpipe also runs as an MCP server, letting AI assistants query your history. It is aimed at engineers, researchers, and privacy-conscious professionals. It runs on macOS, Windows, and Linux.
Best suited for
Gistly is a free tier with paid upgrades (paid); Screenpipe is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Screenpipe |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | On-device screen and audio recording that captures system audio from any app, including Zoom, Google Meet, Teams, and Slack huddles |
| Standout feature | Automated QA scoring of every call using custom scorecards | Local real-time transcription using OpenAI's Whisper model, with speaker diarization and multi-language support |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Automatic meeting summaries with bullet recap, action items per person, and decisions plus next steps |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Writes structured notes to destinations like Obsidian, Notion, and Apple Notes via configurable pipes |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Fully offline operation with local storage, on-device PII redaction, and app/window/URL exclusions |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Runs as an MCP server so AI assistants and clients can query your screen and audio history |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Screenpipe
Choose Screenpipe if you need automatically capturing and summarizing video calls across zoom, meet, and teams without a meeting bot — strengths include privacy-first: capture, transcription, and search can run entirely on-device with no cloud dependency.
Gistly
Screenpipe
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Screenpipe is strong for automatically capturing and summarizing video calls across zoom, meet, and teams without a meeting bot. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Screenpipe is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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