Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Rimo Voice: Japanese AI meeting assistant by Rimo LLC that joins calls via a recording bot, transcribes in 30+ languages, and generates minutes, with data stored in Japan. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Rimo Voice when multinational teams in japan needing multilingual transcription matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Japanese AI meeting assistant by Rimo LLC that joins calls via a recording bot, transcribes in 30+ languages, and generates minutes, with data stored in Japan.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Rimo Voice is an AI transcription and meeting-minutes service developed by Rimo LLC, a Japan-based company, with a strong focus on accurate Japanese-language recognition. It is optimized for Japanese, handling kanji, katakana, punctuation, and specialized or company-specific terminology through dictionary registration, while also supporting more than 30 languages for multinational teams. Rimo Voice can join online meetings through a recording bot across Zoom, Google Meet, Microsoft Teams, and Webex, or transcribe uploaded recordings. It provides real-time, high-precision transcription, automatically generates summaries and suggested next actions, separates statements by speaker, and removes filler words such as "um" and "uh." Teams can collaboratively edit meeting minutes in real time and manage them centrally in shared folders, and the service integrates with CRM systems such as Salesforce and Microsoft Dynamics 365. On security, meeting data is stored within Japan by default (with US or EU storage available on request), and the service holds ISO 27001 and ISO 27017 certifications, with encryption, IP restrictions, and single sign-on. Rimo Voice is best for Japanese organizations and multinational teams operating in Japan that need reliable Japanese transcription and AI-generated minutes. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); Rimo Voice is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Rimo Voice |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Recording bot for Zoom, Google Meet, Teams, and Webex |
| Standout feature | Automated QA scoring of every call using custom scorecards | High-precision Japanese transcription with custom dictionaries |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Support for 30+ languages |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | AI summaries, next actions, and filler-word removal |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Real-time collaborative editing of minutes |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Data residency in Japan with ISO 27001/27017 certification |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Rimo Voice
Choose Rimo Voice if you need japanese companies automating meeting minutes — strengths include strong japanese-language accuracy and terminology handling.
Gistly
Rimo Voice
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Rimo Voice is strong for japanese companies automating meeting minutes. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Rimo Voice is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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