Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. RemNote: RemNote is an AI-powered note-taking and learning platform that can record and transcribe lectures, meetings, and other spoken sessions into searchable, timestamped notes. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and RemNote when uploading recorded meetings or audio sessions for transcription and review matters most. Try them side by side on real calls before deciding — needs vary by team.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
RemNote is an AI-powered note-taking and learning platform that can record and transcribe lectures, meetings, and other spoken sessions into searchable, timestamped notes.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
RemNote is a knowledge-management and learning tool that combines note-taking, PDF and PowerPoint annotation, flashcards, and spaced repetition in one app. Its Lecture Recorder feature captures live audio and produces real-time transcription with timestamped notes, and it also accepts uploaded audio files in MP3, WAV, M4A, AAC, and OGG formats for transcription after the fact. Once a session is recorded, users get a raw transcript of every word spoken alongside AI-organized bullet-point summaries, and can click any sentence to play back the audio at that timestamp, highlight it, or generate flashcards and quizzes. An AI tutor can answer questions by referencing the transcript and citing specific timestamps. RemNote runs as a web app and on desktop, iOS, and Android, with offline access available. It is built primarily for students and serious learners, including medical, law, and language students, who want to capture spoken material such as lectures or meetings and convert it into study-ready notes and review material.
Best suited for
Gistly is a free tier with paid upgrades (paid); RemNote is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | RemNote |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Live audio recording with real-time transcription and timestamped notes |
| Standout feature | Automated QA scoring of every call using custom scorecards | Audio file upload and transcription (MP3, WAV, M4A, AAC, OGG) |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Click-to-play audio from any transcript sentence |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | AI-generated summaries, flashcards, and quizzes from transcripts |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | AI tutor that answers questions citing transcript timestamps |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Note-taking, PDF/PowerPoint annotation, and spaced-repetition flashcards |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
RemNote
Choose RemNote if you need recording and transcribing lectures into searchable, timestamped study notes — strengths include turns recorded audio directly into searchable, study-ready notes and review material.
Gistly
RemNote
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while RemNote is strong for recording and transcribing lectures into searchable, timestamped study notes. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and RemNote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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