Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Prismical: Open-source AI note taker that transcribes meetings, lectures, and voice notes locally without bots, then organizes them into structured, actionable notes. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Prismical when capturing voice notes and turning them into structured, searchable notes matters most. Run both through a week of actual calls to see which suits your workflow.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Open-source AI note taker that transcribes meetings, lectures, and voice notes locally without bots, then organizes them into structured, actionable notes.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Prismical is an open-source AI note taker, from the Amical project, that transcribes meetings, lectures, and voice notes using local AI and without an invasive bot joining the call. It captures system audio in the background and processes it locally with Whisper and Parakeet models, while optionally connecting to cloud providers such as OpenAI, Claude, or Gemini using the user's own API keys. The project is MIT-licensed and actively maintained, with a Prismical Desktop v0.1.0 release in May 2026 and beta mobile apps for iOS and Android. Built with Electron, Next.js, TailwindCSS, and Ollama integration, it provides real-time meeting transcription via system audio capture and a floating widget that shows live transcripts as a conversation happens. Beyond capture, Prismical generates AI-powered summaries and extracts action items, and it keeps notes organized, structured, and searchable with full-text search across captured content. It also exposes an MCP server integration for connecting the tool into broader AI workflows. The combination of bot-free local capture, structured summaries, and free-forever positioning makes it a privacy-oriented alternative to cloud meeting notetakers for individuals who want their recordings to stay on their own devices. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); Prismical is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Prismical |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Bot-free real-time meeting transcription via system audio capture |
| Standout feature | Automated QA scoring of every call using custom scorecards | Local-first processing using Whisper and Parakeet models |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | AI-powered summaries and action-item extraction |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Floating widget for live transcripts during a conversation |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Full-text search across captured notes |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Optional cloud providers (OpenAI, Claude, Gemini) with user API keys |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Prismical
Choose Prismical if you need individuals transcribing and summarizing meetings or lectures without inviting a bot — strengths include captures meetings and voice notes locally without a bot joining calls.
Gistly
Prismical
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Prismical is strong for individuals transcribing and summarizing meetings or lectures without inviting a bot. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Prismical is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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