Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Polar Notes: AI note taker for students that turns lectures, audio, slides, PDFs, and videos into notes and study packs. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Polar Notes when converting youtube videos, slides, and pdfs into a study pack matters most. Run both through a week of actual calls to see which suits your workflow.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
AI note taker for students that turns lectures, audio, slides, PDFs, and videos into notes and study packs.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Polar Notes (PolarNotes AI) is an AI note-taking tool built for students and teachers that converts lectures and course materials into organized study resources. Users can record or upload a lecture, paste a YouTube link, or import slides and PDFs, and the app automatically transcribes audio when needed and analyzes the content to produce summarized notes, key concepts, section headings, and short overviews. From the same source material it can generate a study pack that includes study guides, flashcards, and assessment questions, and results can be exported to Google Docs or PDF with study sets organized in one place. Polar Notes emphasizes privacy and offline access on iOS, keeping notes stored locally on the device unless the user chooses to back them up or share them, which lets students review notes without an internet connection. It also supports multilingual transcription, making it usable for international students and teachers recording in different languages. The tool is delivered as an iOS app with an accompanying web experience and free online tools, and is aimed at learners who want lecture and document content distilled into exam-ready study material rather than verbatim meeting records. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); Polar Notes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Polar Notes |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Record or upload lectures, paste YouTube links, and import slides or PDFs |
| Standout feature | Automated QA scoring of every call using custom scorecards | Automatic audio transcription and AI-generated summarized notes with headings |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Study pack generation including study guides, flashcards, and quiz questions |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Export to Google Docs and PDF with organized study sets |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Offline access on iOS with notes stored locally by default |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Multilingual transcription for international students and teachers |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Polar Notes
Choose Polar Notes if you need turning recorded lectures into summarized notes and flashcards — strengths include turns multiple source types into exam-ready study material.
Gistly
Polar Notes
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Polar Notes is strong for turning recorded lectures into summarized notes and flashcards. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Polar Notes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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