Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. OpenWhispr: Open-source, privacy-first voice-to-text desktop app for Mac, Windows, and Linux that also transcribes meetings into AI-organized notes. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and OpenWhispr when turning rough in-meeting notes into structured summaries and action items matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Open-source, privacy-first voice-to-text desktop app for Mac, Windows, and Linux that also transcribes meetings into AI-organized notes.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
OpenWhispr is an open-source desktop application for macOS, Windows, and Linux that converts speech to text and includes a meeting notes capability built on the same engine. Its core function is global-hotkey dictation that inserts transcribed text at the cursor in any application, but it also ships an AI Notepad for meetings, an AI Chat that can reference past meetings, and an audio upload feature for transcribing recorded files. For meetings it captures the computer's audio directly rather than sending a bot into the call, transcribes the conversation in the background, and combines rough notes with the transcript to produce structured minutes that highlight decisions, action items, and next steps. Transcription can run locally using bundled Whisper and NVIDIA Parakeet models or connect to cloud models with a bring-your-own-key setup, and the project emphasizes that audio can be processed and discarded for privacy. The codebase is publicly available on GitHub and the app is actively maintained through 2026. It is aimed at developers, writers, and individuals or small teams who want a private, auditable, cross-platform transcription and meeting-notes tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); OpenWhispr is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | OpenWhispr |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Open-source and auditable, with code published on GitHub |
| Standout feature | Automated QA scoring of every call using custom scorecards | Cross-platform desktop app for macOS, Windows, and Linux |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Local transcription via bundled Whisper and NVIDIA Parakeet models |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Bring-your-own-key cloud model option for flexibility |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | AI Notepad that turns rough meeting notes plus transcript into structured minutes |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Full-text search and AI Chat across captured meetings |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
OpenWhispr
Choose OpenWhispr if you need privately transcribing computer-audio meetings without a bot joining the call — strengths include fully open source, so users can inspect and self-host the code.
Gistly
OpenWhispr
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while OpenWhispr is strong for privately transcribing computer-audio meetings without a bot joining the call. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and OpenWhispr is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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