Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Mr. Transcription: Japanese AI transcription service (文字起こしさん) that converts audio, video, images, and PDFs to text and can auto-summarize recordings into meeting minutes. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Mr. Transcription when transcribing interviews and lectures with speaker separation matters most. Run both through a week of actual calls to see which suits your workflow.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Japanese AI transcription service (文字起こしさん) that converts audio, video, images, and PDFs to text and can auto-summarize recordings into meeting minutes.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Mr. Transcription (文字起こしさん) is a Japanese AI transcription service that converts audio, video, image, and PDF files into text directly in the browser. While it is a general-purpose transcription tool, it includes meeting-oriented capabilities: it can transcribe meeting recordings and then use AI to automatically summarize results into meeting minutes with key points. The service supports very large inputs (files up to roughly 1GB or several hours), generates subtitle files in SRT and VTT formats, and offers translation across more than 100 languages with automatic language detection for mixed-language audio. It is built around a privacy stance, with paid plans described as keeping no logs and not learning from user data. Mr. Transcription includes a customizable dictionary that improves recognition of frequently used or specialized terms over time, speaker recognition to distinguish multiple participants, and noise handling for clearer results in imperfect recording environments. The service operates a free tier offering a limited amount of daily audio and image transcription after registration, alongside several paid monthly and annual plans that scale up monthly transcription hours. It is currently operating and is used for meeting minutes, interviews, lecture notes, and subtitle creation, with broad multilingual coverage centered on Japanese. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); Mr. Transcription is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Mr. Transcription |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Transcription of audio, video, image, and PDF files in the browser |
| Standout feature | Automated QA scoring of every call using custom scorecards | AI summarization that turns recordings into meeting minutes with key points |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Subtitle generation in SRT and VTT formats |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Translation across 100+ languages with automatic language detection |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Speaker recognition and a customizable terminology dictionary |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Privacy-focused paid plans described as keeping no logs |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Mr. Transcription
Choose Mr. Transcription if you need creating meeting minutes and summaries from uploaded recordings — strengths include handles large files and a wide range of input formats including pdfs and images.
Gistly
Mr. Transcription
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Mr. Transcription is strong for creating meeting minutes and summaries from uploaded recordings. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Mr. Transcription is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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