Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. MoAI Note: Korean AI meeting assistant that records, transcribes, and summarizes meetings with speaker separation, built by Furence Corp. in Seoul. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and MoAI Note when public-sector or regulated organizations needing on-premise meeting transcription matters most. Run both through a week of actual calls to see which suits your workflow.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Korean AI meeting assistant that records, transcribes, and summarizes meetings with speaker separation, built by Furence Corp. in Seoul.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
MoAI Note is an AI meeting assistant developed by the South Korean company Furence Corp. (based in Seoul) that records meetings, transcribes the audio, and automatically produces structured summaries. It is designed primarily around the Korean language and Korean business contexts, capturing audio either from in-person recordings or by connecting to online meeting platforms such as Zoom, Microsoft Teams, and Webex. The platform applies speaker diarization to attribute spoken segments to individual participants and supports speaker registration so recurring voices can be labeled. After a meeting, MoAI Note can generate summaries in several formats, including standard recaps, keyword-based notes, question-and-answer style notes, and to-do lists, and it offers translation across languages. A built-in MoAI Bot lets users query their meeting content conversationally using retrieval-augmented generation over stored transcripts. MoAI Note provides web, desktop, iOS, and Android applications, and offers an on-premise deployment option aimed at organizations with stricter security and data-residency requirements. It is suited to Korean teams, enterprises, and public-sector organizations that need accurate Korean meeting documentation. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); MoAI Note is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | MoAI Note |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Automatic recording and transcription of meetings with Korean-language focus |
| Standout feature | Automated QA scoring of every call using custom scorecards | Speaker diarization and speaker registration to label recurring participants |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Multiple summary formats (standard, keyword, Q&A, to-do list) |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | MoAI Bot for querying meeting content via retrieval-augmented generation |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Integrations with Zoom, Microsoft Teams, and Webex |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | On-premise deployment option for enterprise security |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
MoAI Note
Choose MoAI Note if you need korean enterprises documenting internal and client meetings — strengths include strong focus on korean-language transcription and meeting documentation.
Gistly
MoAI Note
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while MoAI Note is strong for korean enterprises documenting internal and client meetings. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and MoAI Note is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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