Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. LiveVoice: LiveVoice is a live-audio platform for events that delivers simultaneous interpretation, AI voice and text translation, and real-time AI captions to attendees on their own phones and browsers. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and LiveVoice when adding live ai captions and transcripts for accessibility at on-site, online, or hybrid events matters most. Try them side by side on real calls before deciding — needs vary by team.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
LiveVoice is a live-audio platform for events that delivers simultaneous interpretation, AI voice and text translation, and real-time AI captions to attendees on their own phones and browsers.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
LiveVoice is a live-audio platform built for events, conferences, meetings, guided tours, and church services. It turns attendees' own smartphones and browsers into receivers, so audiences listen to interpreted audio or read live captions in their own language without dedicated hardware, headsets, or IT setup. The platform supports remote simultaneous interpretation (RSI) by professional human interpreters working from anywhere through a multi-channel interpreter app, AI voice and text translation, or a combination of both. Its AI Live Captions feature transcribes a chosen audio channel in real time and can be configured in over 65 languages, displaying on the mobile app, web browsers, on-site screens, or as lower thirds in video streams. After an event, transcripts can be downloaded as text, CSV, SRT, or VTT files for sharing or repurposing. It works on iOS, Android, and Huawei devices and supports on-site, online, and hybrid events, integrating with video conferencing and livestreaming tools. It targets event organizers, conference planners, and accessibility teams.
Best suited for
Gistly is a free tier with paid upgrades (paid); LiveVoice is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | LiveVoice |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Simultaneous interpretation via human interpreters (including remote RSI) |
| Standout feature | Automated QA scoring of every call using custom scorecards | AI voice and text translation in real time |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | AI Live Captions configurable in over 65 languages |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Listen on attendees' own phones or browsers, no special hardware |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Downloadable transcripts in text, CSV, SRT, and VTT formats |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Caption delivery to app, browser, on-site screens, and video lower thirds |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
LiveVoice
Choose LiveVoice if you need providing multilingual interpretation and captions at conferences, churches, and guided tours — strengths include no dedicated receiver hardware or headsets needed; runs on attendees' own devices.
Gistly
LiveVoice
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while LiveVoice is strong for providing multilingual interpretation and captions at conferences, churches, and guided tours. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and LiveVoice is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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