Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Laxis: AI meeting assistant that records, transcribes, and summarizes meetings across Zoom, Google Meet, Teams, and Webex, with action items, AI chat, and CRM sync. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Laxis when professionals who want searchable transcripts and ai summaries of recurring zoom, meet, or teams meetings matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
AI meeting assistant that records, transcribes, and summarizes meetings across Zoom, Google Meet, Teams, and Webex, with action items, AI chat, and CRM sync.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Laxis is an AI meeting assistant that captures, transcribes, and summarizes conversations from online and in-person meetings. It supports Zoom, Google Meet, Microsoft Teams, and Webex (plus Dialpad and Skype), and offers bot-free capture, an AI assistant that joins calls, or file uploads. Beyond transcription, it generates summaries that capture intent, extracts action items and key topics, and lets you query past meetings with an AI Chat. It includes report templates and a separate "Voice Keyboard" dictation tool that works across apps and strips filler words. Integrations include Salesforce, HubSpot, Slack, Notion, Google Calendar, a REST API with webhooks, and 7,000+ apps via Zapier. The free Basic plan provides 300 transcription minutes per month and 30 days of conversation history; paid plans add more minutes, AI writing, keyword tracking, and CRM automation.
Best suited for
Gistly is a free tier with paid upgrades (paid); Laxis is from $0/mo (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Laxis |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Meeting transcription |
| Standout feature | Automated QA scoring of every call using custom scorecards | AI summaries & action items |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | AI meeting chat |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | CRM sync |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Voice Keyboard dictation |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Meeting transcription |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Laxis
Choose Laxis if you need sales teams capturing call notes and syncing summaries and contacts to salesforce or hubspot — strengths include supports major conferencing platforms including zoom, google meet, microsoft teams, and webex.
Gistly
Laxis
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Laxis is strong for sales teams capturing call notes and syncing summaries and contacts to salesforce or hubspot. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Laxis is from $0/mo. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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