Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Kanari AI: Kanari AI is a MENA-focused speech technology company whose Fenek AI platform automatically transcribes, translates, and subtitles Arabic-dialect and English audio and video, including meeting recordings. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Kanari AI when generating editable transcripts and shareable exports for content and research teams matters most. Try them side by side on real calls before deciding — needs vary by team.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Kanari AI is a MENA-focused speech technology company whose Fenek AI platform automatically transcribes, translates, and subtitles Arabic-dialect and English audio and video, including meeting recordings.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Kanari AI is a speech-technology company founded in 2020, headquartered in Pasadena, California, with offices in Doha, Dubai, and Bangalore. It specializes in automatic speech recognition, text-to-speech, and natural language processing for Arabic dialects and English. Its consumer-facing product, Fenek AI, is a web-based transcription, translation, and subtitling platform that lets users upload audio and video files, including online meeting recordings, and convert them to editable text. It is notable for handling all major Arabic dialects, as well as mixed Arabic-and-English speech within the same sentence. Within the platform, users can edit transcripts, share and download files in multiple formats, generate subtitles for video, and create team workspaces to collaborate across projects. Kanari AI also offers its speech recognition and text-to-speech models through a web portal and an API available on request, serving media, education, government, and healthcare. It is built primarily for Arabic-speaking individuals, content teams, and organizations in the MENA region needing dialect-aware transcription and captioning.
Best suited for
Gistly is a free tier with paid upgrades (paid); Kanari AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Kanari AI |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Automatic transcription of audio and video files, including online meeting recordings |
| Standout feature | Automated QA scoring of every call using custom scorecards | Support for all major Arabic dialects and mixed Arabic-English speech in the same sentence |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Translation and subtitle/caption generation for video |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Transcript editing with sharing and multi-format export |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Team workspaces for collaborative, multi-project work |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Speech recognition and text-to-speech also available via web portal and API |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Kanari AI
Choose Kanari AI if you need transcribing and subtitling arabic-dialect media, interviews, and meeting recordings — strengths include strong dialectal arabic coverage, including code-switching between arabic and english.
Gistly
Kanari AI
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Kanari AI is strong for transcribing and subtitling arabic-dialect media, interviews, and meeting recordings. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Kanari AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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