Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. JotMe: Multilingual AI meeting assistant offering live translation, transcription, and notes in many languages across major conferencing platforms. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and JotMe when client calls where participants speak different languages matters most. Try them side by side on real calls before deciding — needs vary by team.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Multilingual AI meeting assistant offering live translation, transcription, and notes in many languages across major conferencing platforms.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
JotMe is an AI meeting assistant built around multilingual meetings and events, combining real-time translation, transcription and note generation in a single tool. Its live translation aims to preserve speaker context and intent while transcribing speech with speaker labels, and it can produce multilingual output so different participants can read transcripts, summaries and notes in their own language. After a session, JotMe generates structured meeting notes, summaries, key decisions and action items, and offers an 'Ask JotMe' feature for querying what was discussed without re-watching a recording. It can capture audio without requiring a bot to join the call, and also works as a standalone mobile app and Chrome extension, so it can be used for in-person conversations and events in addition to virtual meetings. JotMe integrates with major conferencing platforms including Zoom, Microsoft Teams, Google Meet and Webex, and lets teams share transcripts, notes and audio in each member's preferred language. It is aimed at organizations running multilingual operations, from internal cross-border meetings to client calls, conferences and live events where language differences would otherwise create friction. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); JotMe is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | JotMe |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Real-time live translation across a large set of languages |
| Standout feature | Automated QA scoring of every call using custom scorecards | Multilingual transcription with speaker labels |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | AI meeting notes, summaries, key decisions and action items |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | 'Ask JotMe' query interface for past sessions |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Bot-free capture plus mobile app and Chrome extension |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Integrations with Zoom, Microsoft Teams, Google Meet and Webex |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
JotMe
Choose JotMe if you need cross-border teams holding meetings in multiple languages — strengths include strong multilingual translation and transcription focus.
Gistly
JotMe
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while JotMe is strong for cross-border teams holding meetings in multiple languages. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and JotMe is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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